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What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

What is LogiSense?

LogiSense is designed specifically for usage-based billing while also supporting a range of subscriptions, usage types, multiple currencies, and intricate rating configurations. You can price in real time, automate your billing, or set up a scheduled process tailored to your needs. The API-first microservices architecture of LogiSense allows its billing capabilities to be accessed through RESTful APIs, which streamlines the integration, communication, and data management necessary for automating billing operations. Customers prefer to pay based on their actual usage, and businesses that provide this level of flexibility cultivate trust and enhance customer loyalty. Traditional subscription models often restrict pricing options; however, LogiSense enables you to embrace the usage economy. Regardless of your offerings, we are equipped to rate, quantify, and monetize them effectively, ensuring a seamless billing experience that adapts to your business's unique requirements.

Media

Media

Integrations Supported

Avalara
NetSuite
Salesforce
servicePath CPQ

Integrations Supported

Avalara
NetSuite
Salesforce
servicePath CPQ

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Company Facts

Organization Name

LogiSense

Date Founded

1998

Company Location

Canada

Company Website

www.logisense.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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