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What is Omnitapps?

Omnitapps4 offers a unique platform designed for creating immersive multi-touch experiences that effectively highlight your products or services. This user-friendly software requires no coding skills, making it accessible for everyone to jump right in. With a plethora of applications and extensive customization options, you can craft an interactive experience that aligns perfectly with your visual preferences. You have the option to showcase your own materials, including images, videos, and brochures within a multi-touch format, or you can promote your offerings through engaging interactive games. If you're pressed for time and can't build your own experience, our specialized Creations team is available to lend a helping hand! We provide tailored advice and collaborate closely with you to discover the best solution that meets your requirements. Furthermore, if you possess an existing app but find it lacking in content, we will ensure that it is fully developed and operates flawlessly. Ultimately, we manage the content for your setup, transforming it into a captivating interactive experience that features an easy-to-navigate interface, facilitating a seamless and enjoyable journey. By utilizing our knowledge and skills, you can elevate your presentations significantly while avoiding unnecessary complications. Additionally, our commitment to quality and customer satisfaction guarantees that your interactive experience will leave a lasting impression on your audience.

What is Gladly?

Gladly is the only customer experience platform powered by Customer AI that puts people—not tickets—at the center of every conversation. Built from the ground up for B2C brands, Gladly helps companies deliver radically personal and radically efficient service at scale. World-class brands like Crate & Barrel, Ulta Beauty, and TUMI use Gladly to serve millions of customers with empathy and precision. With every conversation, Gladly empowers teams to drive down operational costs while building long-term loyalty. At the heart of Gladly’s platform is Customer AI—an intelligence layer uniquely designed to understand, serve, and nurture customer relationships. It enables continuous, context-rich conversations across all channels, balancing automation and human connection for unmatched service outcomes. Gladly’s impact is proven: 240 million conversations powered by Customer AI, $510M in cumulative cost savings across customers, and a 65% average increase in CSAT scores. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Media

Media

Integrations Supported

Integrations Supported

5X
Alhena
Attentive
Boostopia
Calabrio Quality Management
Canopy
Echo AI
Ema
Endear
Flip
Guru
Kindo
OmniPanel
Pandium
Refold
ReturnPro
Thankful
Truto
Tymeline
Workers by Delos

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Contact Gladly for pricing details.

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omnivision Studios

Date Founded

1993

Company Location

Netherlands

Company Website

omnitapps.com

Company Facts

Organization Name

Gladly

Date Founded

2014

Company Location

United States

Company Website

www.gladly.ai/get-started/

Categories and Features

Survey

Email Marketing

Categories and Features

AI Customer Service

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics

Customer Self-Service

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

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