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What is On Duty?

In a fast-paced environment where every second counts, our services ensure that your team is equipped to react swiftly. If you're uncertain about choosing between a self-hosted solution and a Cloud-based system, we're ready to help you navigate the pros and cons of each option. Whether your preference lies in managing the software on your premises or opting for our Cloud management, we provide tailored solutions to suit your requirements. We recognize that the process of choosing software to address complex challenges and update legacy systems can feel overwhelming. This journey demands thoughtful deliberation, which is why we pledge to support you at every step, from the initial evaluation to complete implementation — all without any pressure or hassle. Our mission is to streamline the decision-making process, ensuring that your needs are not only understood but also effectively addressed. Ultimately, we aim to empower you with the right tools to enhance your operational efficiency and foster growth.

What is ICE Integrated Country Engine?

The ICE Engine e-Government platform provides citizens with a cohesive national identity, enabling them to have a holistic perspective on their interactions with governmental services. RLB Systems focuses on creating, deploying, and overseeing technology-oriented solutions tailored to the needs of government entities. We aim to enhance the service delivery experience for citizens, which we believe leads to increased revenue and higher compliance rates for governments. As citizens experience greater disposable income, it allows governments to further enhance their offerings, ultimately earning the trust and support of their communities. Our commitment to continuous improvement drives us to pursue excellence in both our technical capabilities and service delivery, while we embrace innovative approaches. This commitment ensures we proactively adapt our solutions to the changing needs of society, maintaining our relevance and effectiveness in fulfilling our mission. We understand that a responsive government can significantly impact citizens' lives, fostering a more engaged and satisfied populace.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jivasoft

Date Founded

1999

Company Location

United States

Company Website

www.jivasoft.com

Company Facts

Organization Name

RLB Systems

Date Founded

2011

Company Location

South Africa

Company Website

rlbsystems.com/solutions/

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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