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What is OnPage?

OnPage is a comprehensive incident management platform that seamlessly integrates with a secure mobile application, enhancing the effectiveness of response teams and maximizing their digital technology investments. With robust escalation features, on-call capabilities, and continuous notifications, OnPage guarantees that essential alerts reach IT and healthcare professionals without delay. Trusted by various organizations, OnPage helps manage vital notifications, whether the goal is to decrease IT infrastructure downtime or to expedite incident response times in medical settings. This platform plays a crucial role in enhancing communication across multiple sectors, including healthcare, IT support, and manufacturing. OnPage ensures that critical messages are delivered to the appropriate individuals promptly, and users can monitor the progress of each notification thanks to detailed, time-stamped audit trails. This level of tracking not only boosts accountability but also enhances overall operational efficiency.

What is Cachet?

Meet Cachet, an open-source platform dedicated to managing status pages effectively. This innovative software significantly improves communication during outages, enabling businesses worldwide to provide timely updates to customers, teams, and stakeholders. To facilitate a smooth initiation with Cachet, we provide a professional installation service that gets you up and running in no time. Designed with precision, this platform leverages Bootstrap 3 to ensure a responsive experience across all devices, including desktops, tablets, and smartphones. Recognizing the difficulties of manually updating status pages during incidents, Cachet features a powerful JSON API for easy integration into your existing systems. Additionally, maintenance can be a necessary aspect of operations, and Cachet empowers you to pre-schedule maintenance events, ensuring that once the designated time has passed, the incident is recorded in the timeline for future reference. By using Cachet, you can maintain clear and effective communication, even in the most challenging situations, thereby enhancing your organization's reliability and customer trust. With its user-friendly features, Cachet is the ideal tool for any business aiming to improve its status management.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

Integrations Supported

Google Authenticator
Oh Dear

API Availability

API Availability

Pricing Information

$13.99 per user per month
Charged quarterly or annually. Starts at $16.99 for quarterly subscription plan.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OnPage

Date Founded

2011

Company Location

United States

Company Website

www.onpage.com

Company Facts

Organization Name

Cachet

Date Founded

2014

Company Location

United Kingdom

Company Website

cachethq.io

Categories and Features

Emergency Notification

Contact Management
Mass Notifications
Templates
Two-Way Communication

Incident Response

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

IT Alerting

Not specified

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