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What is OnPage?

OnPage is a comprehensive incident management platform that seamlessly integrates with a secure mobile application, enhancing the effectiveness of response teams and maximizing their digital technology investments. With robust escalation features, on-call capabilities, and continuous notifications, OnPage guarantees that essential alerts reach IT and healthcare professionals without delay. Trusted by various organizations, OnPage helps manage vital notifications, whether the goal is to decrease IT infrastructure downtime or to expedite incident response times in medical settings. This platform plays a crucial role in enhancing communication across multiple sectors, including healthcare, IT support, and manufacturing. OnPage ensures that critical messages are delivered to the appropriate individuals promptly, and users can monitor the progress of each notification thanks to detailed, time-stamped audit trails. This level of tracking not only boosts accountability but also enhances overall operational efficiency.

What is FireHydrant?

FireHydrant emerges as the only comprehensive platform dedicated to incident management, allowing organizations to create consistency throughout the entire incident response framework, which in turn accelerates issue resolution. As the preferred incident management solution for companies navigating complex systems, FireHydrant provides developers with essential tools to quickly tackle, analyze, and reduce incidents, enabling them to focus on critical tasks such as ensuring uninterrupted business operations and enhancing customer satisfaction. Our dedication is to innovate technology that meaningfully alters the incident management field, establishing a new standard for corporate reliability. By streamlining processes and removing laborious manual tasks, we aim to offer a user-friendly, efficient, and enjoyable platform. Organizations, regardless of their size, can attain uniformity in their incident response lifecycle using FireHydrant, while its integration features significantly boost runbook automation, driving teams toward improved productivity. Ultimately, our goal is to equip teams to handle incidents not only more quickly but also with greater intelligence, fostering a culture of continuous improvement and resilience. This transformative approach positions FireHydrant as a leader in the incident management arena, ensuring organizations are always prepared for the unexpected.

Media

Media

Integrations Supported

Slack
Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Microsoft Teams
Salesforce
Zendesk

Integrations Supported

Slack
5X
AWS CloudTrail
GitHub
IsDown
Kubernetes
Okta
PagerDuty
RealUptime
Splunk On-Call
Statuspage
TierZero
Zoom

API Availability

API Availability

Has API

Pricing Information

$13.99 per user per month
Charged quarterly or annually. Starts at $16.99 for quarterly subscription plan.
Free Trial Offered?

Pricing Information

$20 per user
Billed annually
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OnPage

Date Founded

2011

Company Location

United States

Company Website

www.onpage.com

Company Facts

Organization Name

FireHydrant

Date Founded

2018

Company Location

United States

Company Website

firehydrant.io

Categories and Features

Emergency Notification

Contact Management
Mass Notifications
Templates
Two-Way Communication

Incident Response

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Incident Management

Not specified

Incident Response

Not specified

IT Alerting

Not specified

Runbook Automation

Not specified

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