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What is OnWhats.App?

Manage your products, their descriptions, and pricing with great efficiency. Set up your store's link, choose your currency, and provide clear payment instructions alongside delivery fees. Customers will certainly value the fast and enjoyable shopping experience you offer. Receive incoming orders directly on your WhatsApp or WhatsApp Business number, ensuring seamless transactions. The era of waiting in lines is over; customers can conveniently place orders, complete transactions, and be on their way in no time. Motivate your existing clients to browse your entire catalog and help them place orders through a simple e-store link, eliminating the need for a Payment Gateway. You can choose to accept payments through various options such as cash at the counter, cash on delivery, payment links, PayPal, or QR codes, depending on your preferences. It’s crucial to incorporate these payment details while setting up your onwhats.app store! From your dashboard, you can easily oversee your products, payment settings, pricing, and more to ensure everything operates smoothly. This streamlined method not only simplifies the ordering process but also significantly boosts customer satisfaction. Additionally, by fostering a user-friendly environment, you create a loyal customer base eager to return for more.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

Media

Integrations Supported

WhatsApp
PayPal

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$1 per month

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OnWhatsApp

Company Website

get.onwhats.app/

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

eCommerce

Not specified

Categories and Features

Online Ordering

Not specified

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