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What is OneAdvanced Clinical Decision Support?

OneAdvanced Clinical Decision Support is a robust software solution built to enhance patient triage and clinical safety across the healthcare system. It enables fast, consistent assessments in settings such as ambulance services, GP practices, out-of-hours services, and clinical assessment centers. The platform uses conversational decision support to guide clinicians and call handlers through structured yet flexible assessments. With tools like TeleAssess, FirstCall Core, FirstCall Lite, and Patient, it supports a wide range of triage workflows. Call handlers can reduce pressure on services by offering self-care advice or appropriately signposting patients. Patients can also complete digital self-assessments, helping organizations identify and treat the most urgent cases first. The software includes over 1,200 presenting complaints and more than 550 detailed question sets. Questions adapt based on age and gender to improve clinical accuracy. Content is updated quarterly by in-house clinicians to reflect current medical standards. Assessment summaries are available within host systems to support informed clinical decisions. Backed by more than 25 years of proven safety, the platform helps reduce risk and clinical bias. OneAdvanced Clinical Decision Support ultimately improves patient outcomes while streamlining triage operations.

What is Clero?

Clero is an AI-powered reception service designed specifically for dental practices and healthcare providers in the UK and Ireland. It adeptly manages both incoming and overflow calls, provides support during off-hours, evaluates inquiries, oversees appointment scheduling or modifications within compatible practice management systems, and routes urgent or complex calls to the right personnel. Additionally, Clero can initiate outgoing calls for various purposes, including following up on leads, confirming appointments, managing recalls, and filling vacancies on waitlists. The platform further supports customized call protocols tailored to individual practices, payment processing, and seamless communication with patients. Essentially, it aims to bolster the effectiveness of reception teams while safeguarding clinical decision-making and emergency response capabilities. In doing so, Clero significantly enhances healthcare communication and boosts operational productivity, making it an indispensable tool for modern healthcare environments.

Media

Media

Integrations Supported

Integrations Supported

ActiveCampaign
AeronaClinic
Calendly
CareStack
Dentally
EXACT Dental Software
Facebook
GoHighLevel
Google Calendar
Instagram
Microsoft Outlook
Pearl Dental Software
Semble
Stripe
TikTok
WhatsApp
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Custom pricing based on setup, call volume, inbound and outbound workflows, integrations, locations, telephony requirements, and support.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

OneAdvanced

Date Founded

2008

Company Location

United Kingdom

Company Website

www.oneadvanced.com/products/clinical-decision-support/

Company Facts

Organization Name

Clero

Date Founded

2025

Company Location

United Kingdom

Company Website

cleroai.com

Categories and Features

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Virtual Receptionist

Not specified

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