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What is OneCommand Platform?

Every car dealership strives to stand out in a crowded market. OneCommand acts as the crucial resource for thriving dealers, guaranteeing reliable results in both sales and service divisions. Become part of the numerous dealerships that leverage the OneCommand Platform and CRM every single day. Celebrated as an industry frontrunner, OneCommand utilizes advanced technology to significantly improve response rates, increase foot traffic, and lower marketing costs. This distinctive CRM effortlessly integrates with a dealership's current operations, enhancing overall productivity. Our customized solutions are designed to elevate your marketing strategies to new heights. With a team composed of automotive aficionados boasting an average of 15 years of varied experience in the automotive realm, we possess a profound insight into the needs of dealers. Our dedication lies in providing exceptional service and tangible results. Daily, OneCommand supports the transmission of over 1,000,000 communications for our clientele, yet our emphasis is not merely on volume; it's on strengthening the connection between dealers and their most prized assets: customers and prospective clients. By focusing on effective communication, we empower dealerships to excel in an ever-evolving competitive environment, ensuring they not only meet but exceed their goals. This commitment to fostering strong relationships ultimately sets our clients apart in the automotive industry.

What is Brooke.ai?

Engaging Brooke as your Digital Voice Assistant can significantly enhance customer satisfaction levels. She is equipped to address common inquiries and organize service appointments tailored to customer requirements and dealership guidelines. The obstacles remain consistent, whether calls are directed to specialized agents or the service drive. Issues within the BDC's connectivity often stem from inadequate staffing, overwhelming call volumes related to customer follow-ups and status inquiries, and ongoing staffing shortages. By utilizing Brooke, you can ensure a reliable, consistent, and effective interaction for customers. Not only does Brooke streamline operations by minimizing average handling times, but she also delivers an optimal customer experience on the initial call, all while being considerably more cost-effective compared to human staff. This investment in technology promotes efficiency and keeps the focus on customer care.

Media

Media

Integrations Supported

ERA-IGNITE
Facebook
Identifix
Xtime

Integrations Supported

ERA-IGNITE
Facebook
Identifix
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OneCommand

Date Founded

2002

Company Location

United States

Company Website

www.onecommand.com

Company Facts

Organization Name

Brooke.ai

Company Website

www.brooke.ai/

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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