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What is OnePoint Global?

OnePoint Global is dedicated to developing and refining survey solutions that are specifically designed to thrive in an ever-evolving mobile landscape. As the exclusive provider concentrating on powerful survey instruments that emphasize a mobile-first approach for collecting customer feedback and insights, we enable users to execute fully optimized surveys that can captivate any target audience across various devices, globally, and in multiple languages, whether they are online or offline. Our diverse array of DIY survey solutions empowers clients and developers to craft their own mobile survey products or effortlessly integrate targeted survey features into their current platforms through an Open Source framework bolstered by Software Development Kits (SDKs). Our swiftly loading surveys are designed for compatibility with smartphones, tablets, phablets, and desktops, ensuring that users can access them anytime and from any location, regardless of their internet connectivity. Furthermore, distributing survey invitations via SMS can greatly improve response rates and completion metrics, thereby fostering enhanced engagement and insights. This unwavering commitment to mobile optimization firmly establishes OnePoint Global as a frontrunner in the survey industry, continually pushing the boundaries of what is possible in user engagement.

What is Benchmark Intelligence?

Benchmark Intelligence provides a unique SMS-based platform for collecting customer feedback and conducting surveys tailored for brick-and-mortar stores. Our cutting-edge system efficiently gathers insights through automated text surveys, making it simple for businesses to capture essential customer perspectives. Furthermore, we support two-way SMS communication, which allows businesses to actively interact with unhappy customers, ultimately improving their overall satisfaction. This combined strategy not only aids in the feedback collection process but also fosters a sense of appreciation among customers, ensuring they feel acknowledged and valued in their interactions. By implementing our solutions, retailers can significantly enhance their customer engagement and loyalty.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$50 to 100 per month

Supported Platforms

SaaS

Supported Platforms

iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

OnePoint Global

Date Founded

2005

Company Location

United Kingdom

Company Website

www.onepointglobal.com

Company Facts

Organization Name

Benchmark Intelligence

Date Founded

2021

Company Location

United States

Company Website

usebenchmark.com

Categories and Features

SMS Survey

Not specified

Survey

Email Marketing
Mobile Survey
Offline Response Collection

Categories and Features

Customer Feedback

Not specified

SMS Survey

Not specified

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