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What is OnitX Legal Service Management?
Legal departments often face a barrage of unorganized help requests that arrive through various channels, such as erratic emails, texts, or informal discussions. Onit’s Legal Service Management software can streamline this disorderly setting into a cohesive system by establishing a user-friendly entry point for legal inquiries. This innovative solution standardizes workflows and boosts engagement through a customizable portal that simplifies request intake, tracking, document collection, and task assignments. Users benefit from a comprehensive overview of requests, enabling them to delegate tasks to the appropriate professionals while enhancing customer service by allowing internal clients to access the necessary expertise and monitor the progress of critical legal matters. The software’s implementation is straightforward and requires minimal IT involvement, enabling teams to begin using it almost immediately. With a dependable legal service request software interface, all crucial data is captured effectively, and users can navigate the system effortlessly, ensuring legal departments function smoothly and efficiently. This approach not only improves operational effectiveness but also nurtures a collaborative environment within the organization, ultimately leading to more effective legal outcomes. By leveraging such technology, legal teams can focus more on strategic initiatives rather than getting bogged down by administrative tasks.
What is Elevate ELM?
Elevate ELM combines various aspects of legal management, including requests, cases, contracts, legal counsel, and expenditure oversight, into a unified and intelligent platform that enhances legal operations, fosters collaboration, and provides essential insights throughout the legal sphere, ultimately boosting efficiency and enabling well-informed decision-making. By refining your legal intake processes, you can systematically categorize and assign service requests, evaluate the quantity and type of legal inquiries, and ensure all stakeholders are kept in the loop regarding the progress of such requests. This innovative platform centralizes the management of legal issues, encourages synergy with business associates, and facilitates comprehensive analysis and reporting on matter-related statistics, thereby granting improved transparency into legal workloads and activities. In addition to these features, it securely stores and oversees finalized contracts, captures essential terms, monitors obligations, and actively mitigates risks with timely alerts and notifications. The platform also allows for smooth collaboration with legal service providers, manages structured RFP processes, and assesses different legal vendors to determine the best match for your organization's specific requirements. Ultimately, Elevate ELM stands as an all-encompassing solution that not only optimizes legal workflows but also equips organizations to adeptly navigate their legal landscapes with confidence and agility while remaining responsive to evolving needs. This holistic approach ensures that businesses can operate more effectively within their legal frameworks, driving better outcomes and fostering long-term success.
Integrations Supported
Amazon Web Services (AWS)
BusyLamp
Onit Catalyst for Contracts
Onit Catalyst for ELM
OnitX Contract Lifecycle Management
OnitX Legal Holds Management
OnitX Legal Spend Management
OnitX Matter Management
Integrations Supported
Amazon Web Services (AWS)
BusyLamp
Onit Catalyst for Contracts
Onit Catalyst for ELM
OnitX Contract Lifecycle Management
OnitX Legal Holds Management
OnitX Legal Spend Management
OnitX Matter Management
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Onit
Date Founded
2011
Company Location
United States
Company Website
www.onit.com/legal-service-requests-products/
Company Facts
Organization Name
Elevate
Date Founded
2011
Company Location
United States
Company Website
elevate.law/elm/
Categories and Features
Categories and Features
Enterprise Legal Management (ELM)
Contract Lifecycle Management
Document Management
Legal Automation
Legal Spend Management
Legal e-Billing
Matter Management
Reporting / Analytics
eDiscovery