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What is Onward?

The previous year's emphasis on merely offering shipping protection has become obsolete. Onward has transformed the industry by implementing a holistic strategy aimed at boosting customer loyalty while ensuring your business experiences profitable growth. Our achievements are inextricably linked to yours, as we believe in flourishing together when your business succeeds. The burdensome SaaS fees that many companies face are no longer a requirement; Onward is committed to providing outstanding services without the financial strain associated with traditional SaaS models. Bid farewell to the financial burdens of re-shipping fees, return expenses, and product guarantee charges, and instead, provide exceptional post-purchase advantages that won’t strain your budget. With Onward, you receive a comprehensive solution that raises the standard of customer experience to exceptional heights. Foster repeat transactions through attractive credits and incentives that delight your customers while simultaneously nurturing their loyalty. Our professional installation team ensures a smooth transition, handling every aspect on your behalf. Furthermore, customers can easily engage with an automated self-service claims process, achieving resolution in under an hour—truly an effective and all-encompassing approach to enhancing customer loyalty and promoting sustainable growth. Join us in embracing the future of customer satisfaction with Onward, where we are redefining business support and setting new benchmarks for success. Through our innovative solutions, your brand can thrive in an ever-evolving marketplace.

What is Metrilo?

Presenting a dynamic growth platform tailored for eCommerce businesses, Metrilo combines eCommerce analytics, customer relationship management (CRM), and email marketing solutions to boost customer loyalty and facilitate sustainable expansion. With Metrilo's sophisticated customer retention analytics, you can gain valuable insights into the customer journey, helping you foster proactive interactions with your audience. By pinpointing the campaigns and products that build customer devotion, you can effectively increase repeat sales. The platform also prepares you to navigate seasonal trends and typical sales cycles, providing you with in-depth behavioral data to inform your decisions. Metrilo organizes customers into distinct cohorts based on their initial engagements, including purchases, timing, and marketing campaigns, while continuously monitoring their loyalty over time. This detailed tracking uncovers which products and initiatives enhance customer lifetime value and identifies those that attract only one-time shoppers. Moreover, it offers essential insights regarding the timing of repeat purchases and when customers might stop buying, which enables you to refine your email marketing efforts. By leveraging the insights from Metrilo, you can create more targeted marketing campaigns that truly connect with your customer base. Ultimately, Metrilo equips you with the tools necessary to drive informed marketing decisions and achieve long-term success in the eCommerce landscape.

Media

Media

Integrations Supported

Afterpay
Magento
Shopaccino
Shopify
WooCommerce

Integrations Supported

Afterpay
Magento
Shopaccino
Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$119 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Onward

Company Location

United States

Company Website

useonward.com

Company Facts

Organization Name

Metrilo

Date Founded

2014

Company Location

Bulgaria

Company Website

www.metrilo.com

Categories and Features

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

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