Ratings and Reviews 104 Ratings

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Ratings and Reviews 4 Ratings

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What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

What is Amazon Chime?

Amazon Chime is a multifaceted communication solution that allows users to hold meetings, engage in chat, and make business calls seamlessly, all from a single integrated platform. This tool offers the ability to personalize your experience by choosing only the essential features for online meetings, video calls, and business conversations, ensuring that costs are incurred solely when these services are in use. In addition, the Amazon Chime Voice Connector plays a crucial role in transmitting voice traffic over the internet, with the capability to scale according to your evolving capacity needs. By implementing this feature, you can significantly lower costs linked to traditional phone systems and optimize your voice network management through the robust AWS Cloud infrastructure. With Amazon Chime, organizations can choose the communication options that best fit their unique requirements, whether for meetings, chatting, or making calls. Moreover, the integration of the Voice Connector empowers businesses to effectively manage their voice communications over the internet, greatly improving operational efficiency. Ultimately, Amazon Chime not only provides a flexible communication environment but also enables users to develop tailored strategies that align with their business objectives and workflows. This adaptability ensures that businesses can remain agile in a rapidly changing communication landscape.

Media

Media

Integrations Supported

Indent
AWS App Mesh
AWS Chatbot
AWS Marketplace
AWS Secrets Manager
Alexa Smart Properties
Amazon Fresh
Amazon Transcribe
Avotus ReflectR
Beats
Causal
CodeKeep
Commvault Cloud
Commvault HyperScale X
Crafter CMS
NexHealth
Salesforce
Splunk User Behavior Analytics
Suuchi GRID
toby

Integrations Supported

Indent
AWS App Mesh
AWS Chatbot
AWS Marketplace
AWS Secrets Manager
Alexa Smart Properties
Amazon Fresh
Amazon Transcribe
Avotus ReflectR
Beats
Causal
CodeKeep
Commvault Cloud
Commvault HyperScale X
Crafter CMS
NexHealth
Salesforce
Splunk User Behavior Analytics
Suuchi GRID
toby

API Availability

Has API

API Availability

Has API

Pricing Information

$19.95/month per user
Free Trial Offered?
Free Version

Pricing Information

$2.50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ooma

Date Founded

2004

Company Location

United States

Company Website

www.ooma.com/office/

Company Facts

Organization Name

Amazon Web Services

Date Founded

2006

Company Location

United States

Company Website

aws.amazon.com/chime/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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