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What is Open Loyalty?

Open Loyalty is a leading API-driven platform designed to implement large-scale gamified loyalty programs that enhance Customer Lifetime Value. Over the past seven years, we have partnered with over 100 enterprises across 43 nations, helping them cultivate enduring customer connections through the innovative use of gamification and personalized experiences. Renowned global names such as Heineken, JTI, limango, Intersport, and ALDO rely on Open Loyalty’s flexible architecture to incorporate loyalty mechanisms into their existing systems without the complications associated with developing solutions from the ground up. Our value proposition is anchored in three primary pillars: 1) Enhancing CLV: Foster long-term customer loyalty through engaging gamified strategies. 2) Optimizing ROI: Minimize dependency on discounts by employing captivating strategies that do not impact profit margins. 3) Effortless integration: Our API-first framework guarantees smooth integration within intricate technological environments. As a member of the OEX group, which comprises 15 companies and boasts €167.3M in revenue and €17.7M EBITDA for 2023, Open Loyalty has earned accolades from both Google and Deloitte for its capacity to scale and its readiness for enterprise-level deployment. This recognition underscores our commitment to delivering robust solutions that drive business success.

What is LoyaltyMatch?

LoyaltyMatch offers an efficient and cost-effective way to create and launch a loyalty program. This platform simplifies the management and retrieval of information regarding your dedicated customers and fans in one easy-to-use interface, allowing businesses to leverage this data for informed decision-making that improves operations. By utilizing LoyaltyMatch, organizations can significantly enhance engagement and loyalty among both customers and employees across diverse platforms, such as social media, websites, mobile apps, physical stores, and payroll systems, all thanks to its intuitive cloud-based loyalty management and gamification features. Established by a team that believes in the power of real-time customer loyalty insights to generate profound marketing strategies and financial success, LoyaltyMatch reflects this mission throughout its offerings. Consequently, clients enjoy a holistic cloud-based platform that supports a unified strategy to boost loyalty and engagement across numerous channels, including social media, online, mobile, in-store, and automated interactions. This forward-thinking method not only enables brands to connect more deeply with their customers but also fosters a stronger bond with employees, enhancing the overall experience. In this way, LoyaltyMatch positions itself as a pivotal tool for businesses aiming to thrive in a competitive landscape.

Media

Media

Integrations Supported

HubWorks Retail Task Management System
Zip Forecasting

Integrations Supported

HubWorks Retail Task Management System
Zip Forecasting

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Open Loyalty

Date Founded

2017

Company Location

Poland

Company Website

www.openloyalty.io

Company Facts

Organization Name

LoyaltyMatch

Company Location

Canada

Company Website

www.loyaltymatchondemand.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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