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What is OpenCRM?

Open CRM provides an extensive array of tools that compete with more expensive alternatives, enabling you to effectively oversee sales, customer relationships, finances, events, projects, and support tickets from anywhere at any time. Moreover, all functionalities are accessible without any financial barriers, guaranteeing clarity without hidden fees or unexpected costs for features you anticipated would be part of the package. By utilizing Open CRM, you can manage your entire business through a cohesive platform. Whether you're tracking your sales pipeline, improving customer service, or conducting email marketing initiatives, everything is readily available at your fingertips. Thanks to its strong sales management features, you can easily track leads as they progress through their journey. Recognizing the significance of outstanding customer support, we have included a thorough Customer Service module in Open CRM, equipping your team to provide exceptional service to your clientele. This dedication to equipping businesses with necessary tools ensures every facet of your operations can function optimally. With Open CRM, you can confidently navigate the complexities of modern business management.

What is Go Answer?

Go Answer specializes in affordable contact center solutions designed to enhance your business’s success. We understand the various challenges that contemporary businesses face and are committed to lightening your workload. By leveraging our contact center services, you can focus on vital activities that drive your business forward, while we manage the rest. From handling appointment bookings to supporting inbound sales, our services are designed to facilitate exceptional customer support around the clock. You’ll be amazed at how economical our offerings are. Recognizing that many customers prefer quick interactions without the need for voice calls, we provide Web Chat Services that deliver swift responses, ensuring customers feel acknowledged and valued, even in a digital setting. In this rapidly evolving digital landscape, it is critical to provide your clients with prompt assistance to build loyalty and enhance satisfaction. Our goal is to create seamless interactions that not only meet but exceed customer expectations.

Media

Media

Integrations Supported

Insider One
Jotform
Zapier

Integrations Supported

Insider One
Jotform
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenCRM

Date Founded

2005

Company Location

United Kingdom

Company Website

www.opencrm.co.uk

Company Facts

Organization Name

Go Answer

Date Founded

2012

Company Location

United States

Company Website

www.1888goanswer.com/services/contact-center

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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