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What is OpenCRM?

Open CRM provides an extensive array of tools that compete with more expensive alternatives, enabling you to effectively oversee sales, customer relationships, finances, events, projects, and support tickets from anywhere at any time. Moreover, all functionalities are accessible without any financial barriers, guaranteeing clarity without hidden fees or unexpected costs for features you anticipated would be part of the package. By utilizing Open CRM, you can manage your entire business through a cohesive platform. Whether you're tracking your sales pipeline, improving customer service, or conducting email marketing initiatives, everything is readily available at your fingertips. Thanks to its strong sales management features, you can easily track leads as they progress through their journey. Recognizing the significance of outstanding customer support, we have included a thorough Customer Service module in Open CRM, equipping your team to provide exceptional service to your clientele. This dedication to equipping businesses with necessary tools ensures every facet of your operations can function optimally. With Open CRM, you can confidently navigate the complexities of modern business management.

What is Highlight?

Highlight enables you to demonstrate your value while focusing on insights that nurture authentic relationships. By providing meaningful information, you can build robust connections, as customers wish to see you as a dependable partner. This platform guarantees that communication is filled with valuable details and encourages openness, addressing the requirements of both you and your clients. By improving how customers engage with you and their own contacts, you offer timely insights that create a distinctive experience, prioritizing outcomes rather than simple transactions. By adding value at every phase of the engagement journey, you amplify the importance of your service. Staying visible to customers allows you to create memorable experiences and measurable results that propel growth. Specifically designed for the success of service providers, Highlight promotes trust and transparency through efficient communication and insights. With tailored interfaces for sales teams, service managers, and clients, everyone can access vital information necessary for informed decision-making, ensuring a smooth collaborative experience for all involved. This interconnected strategy not only boosts customer satisfaction but also significantly improves overall business performance. Ultimately, Highlight positions you to thrive in a competitive landscape, fostering a culture of collaboration and mutual success.

Media

Media

Integrations Supported

Insider One
Jotform
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$75 per month
Free Trial Offered?

Pricing Information

$680.65 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

OpenCRM

Date Founded

2005

Company Location

United Kingdom

Company Website

www.opencrm.co.uk

Company Facts

Organization Name

Highlight

Date Founded

2000

Company Location

United Kingdom

Company Website

highlight.net/service-providers/

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

MSP

Not specified

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