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What is OpenCRM?

Open CRM provides an extensive array of tools that compete with more expensive alternatives, enabling you to effectively oversee sales, customer relationships, finances, events, projects, and support tickets from anywhere at any time. Moreover, all functionalities are accessible without any financial barriers, guaranteeing clarity without hidden fees or unexpected costs for features you anticipated would be part of the package. By utilizing Open CRM, you can manage your entire business through a cohesive platform. Whether you're tracking your sales pipeline, improving customer service, or conducting email marketing initiatives, everything is readily available at your fingertips. Thanks to its strong sales management features, you can easily track leads as they progress through their journey. Recognizing the significance of outstanding customer support, we have included a thorough Customer Service module in Open CRM, equipping your team to provide exceptional service to your clientele. This dedication to equipping businesses with necessary tools ensures every facet of your operations can function optimally. With Open CRM, you can confidently navigate the complexities of modern business management.

What is Infinity Unified Commerce?

Streamline your inventory management, order processing, and customer loyalty initiatives with an all-in-one software solution that boasts a fully integrated point-of-sale system. Utilizing the Infinity unified commerce platform as your retail management solution allows for the consolidation of customer and inventory data in a single location, which empowers you to deliver competitive prices, outstanding service, and a personalized shopping experience regardless of when or where customers interact with your brand. The adaptable nature of Infinity’s platform facilitates seamless integration with both new technologies and existing legacy systems, fostering rapid innovation, effective inventory oversight, improved profit margins, deeper customer insights, and the swift rollout of new services. Should your existing retail management system fail to enhance revenue growth, speed up service delivery, or create a satisfying customer experience, it may be time to explore the transformative capabilities of unified commerce. For more than twenty years, Infinity has led the way in improving the retail shopping experience, transitioning from conventional point-of-sale systems to comprehensive omnichannel approaches, culminating in the sophisticated unified commerce platform offered today. As the retail environment continues to change, embracing such a platform can be essential for maintaining competitiveness and achieving success in a constantly evolving market, ensuring that your business is not left behind. By investing in a modern retail management solution, you secure not only your current operations but also lay a strong foundation for future growth.

Media

Media

Integrations Supported

Jotform
Windcave
Zapier

Integrations Supported

Jotform
Windcave
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenCRM

Date Founded

2005

Company Location

United Kingdom

Company Website

www.opencrm.co.uk

Company Facts

Organization Name

Triquestra International

Company Location

New Zealand

Company Website

www.infinityrms.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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