What is NCR Voyix?

NCR Voyix offers a comprehensive range of retail solutions designed to enhance customer engagement and streamline store operations. Their platform includes point-of-sale systems, payment processing, back-office functions, and eCommerce capabilities, enabling retailers to manage both physical and digital sales effectively. With a legacy of over 135 years in the retail industry, NCR Voyix has established itself as a leader in delivering award-winning technologies, catering to more than 100,000 retail locations globally. Their cutting-edge solutions empower retailers to adapt to evolving customer demands, improve service quality, and increase operational efficiency. By leveraging the expertise of NCR Voyix, retailers can harmonize various aspects of their business, including POS systems, payment options, analytics, and loyalty programs, thus creating a seamless and engaging shopping experience. This integrated approach not only supports retailers in achieving their goals but also profoundly elevates the overall customer experience, leading to heightened satisfaction and stronger loyalty among shoppers. Additionally, as markets continue to evolve, NCR Voyix remains committed to innovation, ensuring that retailers are well-equipped to navigate future challenges and opportunities.

Screenshots and Video

NCR Voyix Screenshot 1

Company Facts

Company Name:
NCR Voyix
Date Founded:
1884
Company Location:
United States
Company Website:
www.ncrvoyix.com/retail

Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

NCR Voyix Categories and Features

Retail Management Software

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics
eCommerce

Point of Sale Software

Electronic Signature
Loyalty Program
Multi-Location
Retail POS
Returns Management

More NCR Voyix Categories

NCR Voyix Customer Reviews

Write a Review
  • Reviewer Name: Eric G.
    Position: VP of Sales
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Ex user of NCR Counterpoint

    Date: Oct 27 2021
    Summary

    Counterpoint was a very strong program that met all of our expectations, until it was purchased by NCR. At this time, the upgrades stopped coming and the software stayed behind compared to the competition. It lacked OMNI channel between a brick/ mortar store and a web store. It also lacked communication with the customers.

    Positive

    Counterpoint is a very strong program that we used for many years. It is very flexible and customizable.

    Negative

    We feel that once NCR bought Counterpoint, the upgrades slowed down and the software started to fall behind the competition.

    Read More...
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