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What is OpenGov?

OpenGov stands at the forefront of contemporary cloud solutions tailored for local governments, state agencies, educational institutions, and specialized districts within the United States. Focused on enhancing governmental effectiveness and accountability, OpenGov supports over 1,600 entities nationwide, providing tools specifically designed to meet the distinct challenges of budgeting, permitting, licensing, procurement, and asset management in the public sector. The OpenGov Cloud fosters collaboration and operational efficiency, facilitating superior communication with stakeholders and community members alike. By leveraging these innovative technologies, agencies can transform their operations and better serve their constituents.

What is Citywide Maintenance?

Citywide Maintenance is a comprehensive CMMS designed to transition municipal operations from reactive "break-fix" cycles to a sophisticated, proactive maintenance strategy. By integrating public service requests directly with internal work orders and preventative programs, the system ensures that departmental efforts are always aligned with the community’s highest priorities. The platform’s configurable logic allows for custom-built approval paths and task hierarchies, ensuring the software adapts to your existing organizational structure rather than forcing a one-size-fits-all approach. The solution enhances visibility across the entire maintenance lifecycle through real-time inventory tracking, automated recurring schedules, and detailed labor costing. This granular data allows managers to identify bottlenecks, optimize parts management, and justify budget requirements with hard evidence. Field teams stay connected via a ruggedized mobile app, which allows for instant documentation and data capture directly at the asset site—ensuring the office is always working with the most current operational data.

Media

Media

Integrations Supported

Citizen RIMS
ProcureNow

Integrations Supported

Geotab
Moneris
Paymentus
Questica Performance
mPACS

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

OpenGov

Date Founded

2011

Company Location

United States

Company Website

opengov.com

Company Facts

Organization Name

PSD Citywide

Date Founded

2003

Company Location

Canada

Company Website

www.psdcitywide.com/software-solutions/cmms-system/

Categories and Features

Citizen Engagement

Not specified

Government

Budgeting & Forecasting

Categories and Features

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Work Order Management

Maintenance Management

Asset Tracking
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

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