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What is OpenKey?

Introducing a reliable and highly secure digital key solution crafted specifically for independent and branded hotels, designed to boost guest satisfaction while streamlining operations for your staff. This cutting-edge technology not only enhances the guest experience but also alleviates the workload on your team. Our comprehensive automated testing performed in our robotics lab ensures that our digital key technology is the most effective and trustworthy on the market, leading to satisfied guests and an easier job for your employees. You can choose to utilize our app or integrate it with your existing application, as we are prepared to fulfill your digital key solution needs. While connecting it with your property management system is optional, OpenKey performs best when integrated with it. As the foremost independent provider of digital key solutions within the hospitality industry, OpenKey is dedicated to delivering excellence. Our expert team possesses extensive experience in advancing technology for hotels, consistently striving to provide innovative, user-friendly, and dependable solutions that not only enhance guest experiences but also simplify operational workflows. By selecting OpenKey, you ensure a smooth transition into the future of hotel technology, positioning your establishment as a premier destination for discerning travelers. Ultimately, our commitment to enhancing both guest satisfaction and staff efficiency sets us apart in an increasingly competitive market.

What is Alliants?

An innovative platform that integrates messaging capabilities with concierge services, streamlining communication and travel arrangements to boost customer satisfaction. It allows for proactive engagement with guests through their preferred platforms, including WhatsApp, WeChat, Facebook Messenger, LINE, SMS, your hotel's mobile application, and websites, among others. The system enables effortless management of conversations across your hotel while empowering guests to communicate in over 100 languages. This platform enriches the messaging experience throughout the guest journey, from the time before they arrive until after they depart. Guests benefit from a truly contactless experience, which encompasses features such as contactless check-in and check-out, mobile keys, digital folios, personalized suggestions, management of requests, and real-time itineraries customized for their preferences. By adopting this all-encompassing strategy, every interaction becomes not only efficient but also significantly enhances the guest experience, ensuring that each visit is memorable and free of complications. Additionally, this level of service fosters a strong sense of loyalty, encouraging guests to return for future stays.

Media

Media

Integrations Supported

Advantage Anywhere
Frontdesk Anywhere
GuestPoint
Guestline
HelloShift
Infor CRM
Innkey PMS
Little Hotelier
RoomKeyPMS
RoomRaccoon
Salto
ShalomCloud
SkyTouch Hotel OS
SkyWare PMS
Storable Newbook
WebRezPro
hoteliga

Integrations Supported

LINE
WhatsApp

API Availability

API Availability

Pricing Information

$4 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

OpenKey

Company Location

United States

Company Website

www.openkey.co

Company Facts

Organization Name

Alliants

Date Founded

2009

Company Location

United Kingdom

Company Website

www.alliants.com

Categories and Features

Hotel Keyless Entry

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hotel Keyless Entry

Not specified

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