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What is OpenKey?

Introducing a reliable and highly secure digital key solution crafted specifically for independent and branded hotels, designed to boost guest satisfaction while streamlining operations for your staff. This cutting-edge technology not only enhances the guest experience but also alleviates the workload on your team. Our comprehensive automated testing performed in our robotics lab ensures that our digital key technology is the most effective and trustworthy on the market, leading to satisfied guests and an easier job for your employees. You can choose to utilize our app or integrate it with your existing application, as we are prepared to fulfill your digital key solution needs. While connecting it with your property management system is optional, OpenKey performs best when integrated with it. As the foremost independent provider of digital key solutions within the hospitality industry, OpenKey is dedicated to delivering excellence. Our expert team possesses extensive experience in advancing technology for hotels, consistently striving to provide innovative, user-friendly, and dependable solutions that not only enhance guest experiences but also simplify operational workflows. By selecting OpenKey, you ensure a smooth transition into the future of hotel technology, positioning your establishment as a premier destination for discerning travelers. Ultimately, our commitment to enhancing both guest satisfaction and staff efficiency sets us apart in an increasingly competitive market.

What is Innspire?

The all-encompassing hospitality suite facilitates seamless interactions between guests and staff, providing efficient communication tools while acting as a centralized system that integrates all elements of management. Revolutionize your approach to hospitality by adopting a unified platform—available via web or mobile app—that connects guest services, hotel software, mobile check-in and key access, interactive television, internal staff communications, advanced AI-enhanced review management, smart task allocation, and a host of other capabilities into a single, powerful AI-driven ecosystem. This unified ecosystem effectively manages the entire guest experience, beginning with inquiries through chat or email before travel, continuing with activity planning, greeting guests during their stay, enabling mobile check-in and key access, handling food and beverage requests, among various other services. Furthermore, the advanced AI engine streamlines operations by automatically generating tasks and assigning them to the relevant department based on guest interactions, thereby ensuring optimal efficiency throughout the entire process. Ultimately, this innovative solution not only elevates the guest experience, but also enhances staff operations, setting a new benchmark for excellence in hospitality service, creating an environment where both guests and staff can thrive.

Media

Media

Integrations Supported

Infor CRM
Maestro PMS
Oracle Hospitality Suite8
SMS|Host
Amadeus 8
GuestCentrix
OPERA Cloud PMS
RMS POS
ResortSuite PMS
SkyTouch Hotel OS
SkyWare PMS
WinHMS Express
hoteliga

Integrations Supported

Infor CRM
Maestro PMS
Oracle Hospitality Suite8
SMS|Host
Agilysys InfoGenesis
Cisco Secure Cloud Analytics
Facebook Messenger
Huawei Cloud
Touché POS
Veloce
WhatsApp

API Availability

API Availability

Pricing Information

$4 per month
Free Version

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenKey

Company Location

United States

Company Website

www.openkey.co

Company Facts

Organization Name

Innspire

Company Location

Sweden

Company Website

www.innspire.com

Categories and Features

Hotel Keyless Entry

Not specified

Categories and Features

Hotel Keyless Entry

Not specified

Hotel Management

Not specified

Room Service

Not specified

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