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What is OpenLoop?

OpenLoop is a comprehensive white-label telehealth platform designed to power scalable virtual care for modern healthcare organizations. It delivers a complete telehealth ecosystem that includes technology, provider staffing, compliance, and operational management. Organizations can launch branded telehealth services quickly using OpenLoop’s ready-to-deploy infrastructure. The platform supports a wide range of care models, including synchronous video visits and asynchronous digital workflows. OpenLoop manages clinician onboarding, licensing, and credentialing across all 50 states. Built-in payer coverage and revenue cycle management simplify reimbursement across hundreds of insurance plans. AI-powered tools enhance care delivery, patient support, and operational efficiency. Seamless EHR and API integrations enable smooth adoption within existing systems. The platform is designed to support multiple specialties and use cases at scale. OpenLoop ensures regulatory compliance through robust legal and security frameworks. Continuous patient support improves access and satisfaction. OpenLoop empowers organizations to grow telehealth offerings faster with less operational burden.

What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

Media

Media

Integrations Supported

Tellescope

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
eClinicalWorks

API Availability

API Availability

Has API

Pricing Information

Free
Free Version

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenLoop

Date Founded

2020

Company Location

United States

Company Website

openloophealth.com

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Categories and Features

Telemedicine

Not specified

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

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