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What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

What is At Your Service Repair Centre?

At Your Service Software, Inc. specializes in creating all-encompassing management solutions that are specifically designed for repair centers, which allow these facilities to effectively track items that are submitted for repair or servicing, while also providing valuable support to retail businesses in managing items sent out for similar purposes. This advanced software is engineered to boost operational productivity, reduce costs, and improve customer service across a wide array of repair and service sectors, thereby guaranteeing a reliable return on investment. The software is built for enterprise use and seamlessly integrates with Microsoft SQL or MySQL databases, making it particularly well-suited for repair centers that serve a large number of users, manage vast amounts of data, and function across multiple locations. It is also tailored for retail operations that need to maintain oversight of their outgoing repairs, designed to handle a significant user base and substantial data requirements in various sites. Furthermore, a fully functional version of the software is available for Microsoft Access databases, specifically optimized for repair centers that accommodate 10-15 users at one or more locations, showcasing its adaptability in service management. This adaptability ensures that businesses of various sizes can find a fitting solution that meets their unique operational demands, enhancing their overall efficiency in managing repair processes. In this way, the software not only addresses current needs but also positions businesses for future growth and success in a competitive market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$185 one-time fee
Free Trial Offered?
Free Version

Pricing Information

$35.92 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Company Facts

Organization Name

At Your Service Software

Date Founded

2016

Company Location

United States

Company Website

ayssoftware.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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