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What is Unify OpenScape?

Communication has transformed in many ways, yet at its core, the most vital tool we depend on remains our voice. Unify OpenScape Voice, a component of the Unify OpenScape Enterprise suite, enables your organization to communicate effectively with colleagues, clients, and all relevant parties, ensuring interactions are not only immediate but also rich in substance. Whether used as a standalone voice solution or in combination with other unified communication systems, Unify OpenScape Voice offers carrier-grade dependability, strong security features, and remarkable scalability—capable of accommodating up to 100,000 users per node—alongside flexible deployment options available in both on-premise and cloud configurations. This solution facilitates a smooth integration between voice services and various functions such as mobility, video conferencing, chat, messaging, presence, and a unified number service. Additionally, you can seamlessly integrate voice functionalities into your existing business applications without needing to revamp your current multi-vendor voice infrastructure, all accomplished through a unified, coherent framework. As a result, organizations can significantly improve their communication strategies while ensuring both adaptability and dependability. Ultimately, Unify OpenScape Voice positions businesses to thrive in a fast-paced digital landscape.

What is Kurmi Enterprise Suite?

The Kurmi MACD Enterprise software enables streamlined management of communication systems, appealing to system administrators who appreciate the ease of using a single platform. This comprehensive solution supports multi-vendor, cloud-based, and on-premise environments, providing the necessary flexibility for integrating various services and vendors. With the automation of routine tasks, system administrators can experience a significant reduction in support costs, allowing them to focus on their core competencies. Consequently, this leads to enhanced end user satisfaction and a decrease in errors across the board. The software also facilitates the automation of the provisioning process, ensuring efficient operations and minimal mistakes. Users can save valuable time and maintain confidence in their systems' performance. Additionally, Kurmi seamlessly connects enterprise communication systems with corporate IT applications, including HR and IT service management tools like Workday, ServiceNow, and OTRS, among others. This integration further enhances the overall efficiency of communication management within organizations.

Media

Media

Integrations Supported

Azure Marketplace
Cisco Unity Connection
Microsoft 365
Microsoft Teams
OpenScape Session Border Controller
Skype

Integrations Supported

Azure Marketplace
Cisco Unity Connection
Microsoft 365
Microsoft Teams
OpenScape Session Border Controller
Skype

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mitel

Date Founded

1971

Company Location

Canada

Company Website

unify.com/en/

Company Facts

Organization Name

Kurmi Software

Date Founded

2011

Company Location

France

Company Website

www.kurmi-software.com/en/enterprises/

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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