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What is OpenTempo?

OpenTempo, Inc. provides comprehensive scheduling solutions specifically designed for hospitals and healthcare systems nationwide. The company offers a variety of cloud-based tools that facilitate staff and physician scheduling, manage time, attendance, payroll, and deliver workforce analytics, as well as patient demand forecasting and acuity management. Users benefit from real-time tracking of their compensation and cost centers, along with mobile app access to their schedules. Established in 2013, OpenTempo is headquartered in South Burlington, Vermont, and continues to innovate in the healthcare scheduling space. This commitment to enhancing operational efficiency supports better healthcare delivery across the country.

What is 1Call?

To improve the overall experience for patients by refining communication strategies and operational workflows, it is crucial to engage call centers in this process. The representatives at hospital call centers act as a key link between patients and healthcare providers in different departments. Our customized software solutions cater to healthcare institutions of all sizes, effectively tackling the communication hurdles faced by the industry. Organizations that implement our hospital call center services report reduced wait times for callers, more streamlined interactions with on-call staff, and enhanced handling of urgent calls thanks to the capabilities of 1Call software. Furthermore, healthcare professionals gain advantages from our secure messaging system, telehealth options, and smooth EMR integrations, which not only boost operational efficiency but also help minimize alarm fatigue in bustling healthcare settings. By utilizing these innovative tools, hospitals can foster a communication strategy that is not only more responsive but also centered around the needs of patients, ultimately leading to improved satisfaction and care outcomes. This commitment to enhancing communication will pave the way for a more effective healthcare delivery system.

Media

Media

Integrations Supported

Clarity Wave
TigerConnect

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

OpenTempo

Date Founded

2006

Company Location

United States

Company Website

www.opentempo.com

Company Facts

Organization Name

1Call

Date Founded

1976

Company Location

United States

Company Website

www.1call.com

Categories and Features

Medical Scheduling

Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Physician Management
Self Service Portal
Staff Scheduling

Categories and Features

Appointment Reminder

Not specified

Call Center

Escalation Management
IVR / Voice Recognition
Queue Management
Real-time Chat
Reporting/Analytics

Medical Scheduling

Not specified

Patient Experience

Not specified

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