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What is OpenText CX-E Voice?

CX-E seamlessly integrates with top communication platforms such as Avaya, Cisco, Microsoft, Mitel, and NEC, whether installed on-premises or utilized in the Cloud, significantly enhancing existing telephony and email infrastructures. It features cutting-edge capabilities, including end-to-end encryption for voice messages, ensuring maximum security. Users can take advantage of a mobile application that offers single number reach, smart call forwarding, clear delineation between personal and business calls, inbound call screening, and safeguarding of personal mobile numbers. The system effectively compiles voicemail, email, and fax into a single inbox, simplifying user access. Additional functionalities include text-to-speech, voicemail transcription, and secure messaging options. With speech-enabled technology, individuals can manage their calendars, emails, faxes, and voicemails without needing to use their hands or eyes. Moreover, the federated presence feature allows users to set personalized greetings that reflect their calendar schedules. CX-E supports multiple attendants, incorporates speech recognition interfaces, offers customizable greetings for various departments, provides multilingual support, and allows for scheduled messages. It also facilitates personalized automated outreach via phone calls or text messages, boosting communication efficiency overall. This all-encompassing solution is meticulously engineered to enhance communication workflows and significantly elevate productivity levels in any organization. Furthermore, its versatility ensures that businesses of all sizes can tailor the system to meet their specific needs and improve their operational effectiveness.

What is LinkedPhone?

Enabling small business owners and entrepreneurs to stay connected from virtually anywhere is crucial for thriving in today's landscape. Choose freely between a local or toll-free virtual phone number, or easily port your current number for convenience. Benefit from text messaging without the worry of hidden fees or unexpected costs. This service allows you to use your personal phone while still presenting a business Caller ID, maintaining professionalism in your communications. You will receive immediate audio and text versions of your business voicemail, ensuring that all messages are attended to promptly. Enhance your client's experience with a level of professionalism typically associated with larger enterprises. Collaborate effectively by assigning extensions and utilizing a shared business number for better teamwork. Transition from traditional desk phones to mobile communication, allowing you to engage with customers through calls and texts while on the go. Effortlessly connect your cell phone while traveling, alongside your desk phone at the office and your laptop for comprehensive connectivity. There’s no necessity for an extra phone dedicated to business; instead, you can keep all business calls, voicemails, texts, and contacts organized and distinct from personal matters. Establish clear business hours to preserve a healthy work-life balance while safeguarding your personal number's privacy. Access your account online through your laptop or desktop for easy communication with clients and colleagues alike. This level of flexibility empowers you to work according to your lifestyle, paving the way for success no matter your location, while also ensuring that your business remains responsive and organized.

Media

Media

Integrations Supported

Avaya one-X Communicator
BroadConnect Team-One
Cisco Unified Communications Manager
Gmail
MiVoice Business
Microsoft 365
Microsoft Authenticator
Microsoft Exchange
Momence

Integrations Supported

Avaya one-X Communicator
BroadConnect Team-One
Cisco Unified Communications Manager
Gmail
MiVoice Business
Microsoft 365
Microsoft Authenticator
Microsoft Exchange
Momence

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

XMedius

Date Founded

1993

Company Location

Canada

Company Website

www.xmedius.com/en/unified-communications/xm-connect/

Company Facts

Organization Name

LinkedPhone

Company Location

India

Company Website

linkedphone.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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