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What is OpenText Core Business Communication Archive?

OpenText Core Business Communication Archive is a modern, secure archiving platform designed to help organizations efficiently manage and retain historical electronic communications in compliance with evolving regulatory demands. Supporting over 50 communication sources, including email, Microsoft Teams, Slack, social media, and instant messaging, it provides a unified repository for structured and unstructured data. The platform offers flexible storage policies, allowing indefinite retention or customizable durations based on compliance requirements. Advanced features like proactive message scanning using a customizable glossary, tagging, attachment OCR scanning, and content indexing empower teams to rapidly identify and classify relevant communications. Litigation hold capabilities enable preservation of specific messages for internal reviews or early case assessments, simplifying legal workflows. OpenText leverages unlimited cloud-based storage built on AWS S3 with WORM-compliant technology to ensure data immutability and security. Its intuitive search functionality and data classification tools make eDiscovery faster and more accurate by filtering massive datasets to highlight key evidence. SimplyShare allows secure, instantaneous sharing of datasets with internal or external stakeholders without manual exporting or physical transfers. This scalable, easy-to-administer archive reduces the complexity and costs of managing communication data during audits, legal investigations, and regulatory inquiries. By safeguarding electronic communications, the solution helps mitigate risks, improve compliance, and protect businesses from litigation and regulatory penalties.

What is CivicPlus Social Media Archiving?

CivicPlus Social Media Archiving stands out as one of the most trustworthy solutions for public entities aiming to effectively manage records compliance and mitigate risks. This innovative software seamlessly integrates with your social media platforms, enabling the real-time capture, preservation, and archiving of all content shared and interacted with by your organization. The archived data is securely stored in a user-friendly interface, making it easy to oversee your online communications while ensuring adherence to public records laws and regulations. By utilizing social media archiving, organizations can safeguard their communications, allowing for prompt responses to compliance inquiries and legal obligations. Furthermore, the software captures even deleted or modified posts and comments, providing a comprehensive record of all interactions. Users can replay recordings in their original context, and the authenticity of the content is guaranteed through the use of digital signatures, thus enhancing the integrity of the archived information. This approach not only streamlines compliance efforts but also fortifies public trust in the organization's transparency and accountability.

Media

Media

Integrations Supported

Carbonite
Desktop.com
Facebook
Flickr
Instagram
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube

Integrations Supported

Carbonite
Desktop.com
Facebook
Flickr
Instagram
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/continuity-compliance/business-communication-archive/

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/social-media-archiving/

Categories and Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Categories and Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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