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What is OpenText Core Business Communication Archive?

OpenText Core Business Communication Archive is a modern, secure archiving platform designed to help organizations efficiently manage and retain historical electronic communications in compliance with evolving regulatory demands. Supporting over 50 communication sources, including email, Microsoft Teams, Slack, social media, and instant messaging, it provides a unified repository for structured and unstructured data. The platform offers flexible storage policies, allowing indefinite retention or customizable durations based on compliance requirements. Advanced features like proactive message scanning using a customizable glossary, tagging, attachment OCR scanning, and content indexing empower teams to rapidly identify and classify relevant communications. Litigation hold capabilities enable preservation of specific messages for internal reviews or early case assessments, simplifying legal workflows. OpenText leverages unlimited cloud-based storage built on AWS S3 with WORM-compliant technology to ensure data immutability and security. Its intuitive search functionality and data classification tools make eDiscovery faster and more accurate by filtering massive datasets to highlight key evidence. SimplyShare allows secure, instantaneous sharing of datasets with internal or external stakeholders without manual exporting or physical transfers. This scalable, easy-to-administer archive reduces the complexity and costs of managing communication data during audits, legal investigations, and regulatory inquiries. By safeguarding electronic communications, the solution helps mitigate risks, improve compliance, and protect businesses from litigation and regulatory penalties.

What is FirmScribe?

FirmScribe is a powerful communication archiving solution designed specifically for organizations, allowing them to effectively capture, store, and review messages from platforms like iMessage, SMS, and WhatsApp on iPhones, all while adhering to SEC and FINRA message-archiving regulations. Since launching in 2017, the platform has successfully integrated with a multitude of devices and archived billions of messages from Apple, preserving the original messaging experience and phone numbers for users without the need for extra apps or phone numbers, thus streamlining the compliance process for administrators who can easily manage enrolled users. The system features an intuitive administrative interface, centralized data collection, and built-in safeguards against compliance errors, offering capabilities such as capturing historical messages, federated authentication support, sending proactive notifications, and facilitating bulk user onboarding, with WhatsApp message capture included at no extra charge. Furthermore, FirmScribe includes specialized tools like SELECTCapture, which enables organizations to concentrate specifically on archiving business-related message threads, thereby amplifying their compliance efforts. This holistic approach not only simplifies the complexities of communication archiving but also empowers organizations to operate with assurance and efficiency, ensuring they remain compliant in an ever-evolving regulatory landscape. Ultimately, FirmScribe stands out as a comprehensive solution that meets the diverse needs of today's organizations.

Media

Media

Integrations Supported

Apple iOS
Carbonite
Microsoft Azure
Microsoft Entra
WhatsApp
Zoho Assist
iMessage

Integrations Supported

Apple iOS
Carbonite
Microsoft Azure
Microsoft Entra
WhatsApp
Zoho Assist
iMessage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/continuity-compliance/business-communication-archive/

Company Facts

Organization Name

FirmScribe

Date Founded

2017

Company Location

United States

Company Website

www.firmscribe.com

Categories and Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Categories and Features

Archiving

Access Control
Data Deduplication
Document Management
Email Archiving
Multimedia Archiving
Retention Management
Storage Management
Version Control
Web Archiving
eDiscovery

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