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What is OpenText Core Business Communication Archive?

OpenText Core Business Communication Archive is a modern, secure archiving platform designed to help organizations efficiently manage and retain historical electronic communications in compliance with evolving regulatory demands. Supporting over 50 communication sources, including email, Microsoft Teams, Slack, social media, and instant messaging, it provides a unified repository for structured and unstructured data. The platform offers flexible storage policies, allowing indefinite retention or customizable durations based on compliance requirements. Advanced features like proactive message scanning using a customizable glossary, tagging, attachment OCR scanning, and content indexing empower teams to rapidly identify and classify relevant communications. Litigation hold capabilities enable preservation of specific messages for internal reviews or early case assessments, simplifying legal workflows. OpenText leverages unlimited cloud-based storage built on AWS S3 with WORM-compliant technology to ensure data immutability and security. Its intuitive search functionality and data classification tools make eDiscovery faster and more accurate by filtering massive datasets to highlight key evidence. SimplyShare allows secure, instantaneous sharing of datasets with internal or external stakeholders without manual exporting or physical transfers. This scalable, easy-to-administer archive reduces the complexity and costs of managing communication data during audits, legal investigations, and regulatory inquiries. By safeguarding electronic communications, the solution helps mitigate risks, improve compliance, and protect businesses from litigation and regulatory penalties.

What is Global Relay?

In the current business environment, organizations face a multitude of extraordinary risks that demand careful and strategic management. Utilize our powerful, AI-powered solutions to effectively address these obstacles and accelerate the growth of your enterprise. By integrating more than 100 diverse data sources, you can guarantee efficient and compliant collaboration while leveraging your data to meet your goals. We help you transform a wide array of information—from electronic communications and voice records to trade data, social media interactions, and various documents—into well-organized, discovery-ready feeds that are effortlessly provided to your archive or our system. This approach not only helps in minimizing risks but also reveals essential insights that foster innovation and drive success in your business endeavors. As you navigate these complexities, you position yourself to thrive in an ever-evolving marketplace.

Media

Media

Integrations Supported

BBM Enterprise
CME Chat
Chatter
Cisco Webex
Facebook
Google Workspace
Hootsuite
Intulse
LinkedIn
LinkedIn Sales Navigator
Microsoft 365
Microsoft Exchange
Pinterest
Red Box
Signal
Skype
Symphony
Telegram
X (Twitter)
YouTube

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/continuity-compliance/business-communication-archive/

Company Facts

Organization Name

Global Relay

Date Founded

1999

Company Location

Canada

Company Website

www.globalrelay.com

Categories and Features

Archiving

Not specified

Email Archiving

Not specified

Legal Hold

Not specified

Categories and Features

Archiving

Not specified

Audit

Compliance Management
Multi-Year Planning
Risk Assessment

Compliance

Archiving & Retention
Audit Management
HIPAA Compliance
Sarbanes-Oxley Compliance
Version Control

eDiscovery

Not specified

Legal Hold

Not specified

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