Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ActiveBatch Workload Automation Reviews & Ratings
    371 Ratings
    Company Website
  • RunMyJobs by Redwood Reviews & Ratings
    425 Ratings
    Company Website
  • GW Apps Reviews & Ratings
    39 Ratings
    Company Website
  • Stonebranch Reviews & Ratings
    182 Ratings
    Company Website
  • JAMS Reviews & Ratings
    265 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • Interfacing Integrated Management System (IMS) Reviews & Ratings
    66 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    588 Ratings
    Company Website
  • Adobe Experience Manager Reviews & Ratings
    1,357 Ratings
    Company Website
  • MindCloud Reviews & Ratings
    66 Ratings
    Company Website

What is OpenText Process Automation?

OpenText Process Automation is an advanced low-code platform that empowers organizations to transform complex business processes into intelligent, content-rich automation and dynamic case management applications. It focuses on creating seamless digital experiences tailored to customer, employee, and partner requirements while improving operational efficiency and managing risk. The platform accelerates development with an intuitive drag-and-drop interface, reusable components, and a library of accelerators, helping teams deliver applications faster and at a lower cost. It integrates and orchestrates information flows across diverse enterprise systems, including content platforms, AI tools, and robotic process automation, enabling end-to-end digital process automation. Pre-built, customizable business intelligence reports provide real-time insights that guide business decisions and eliminate the need for complex BI tool deployment. The solution supports collaborative workflows between developers and business users, increasing agility and accelerating time to value. Its flexible cloud-native architecture offers multiple deployment options—on-premises, hybrid, or cloud—allowing organizations to align automation with their IT strategy. Mobile-first design ensures users can manage tasks anytime, anywhere, on any device, enhancing workforce productivity. Packaged applications for contract management, claims, citizen services, and more enable quick time to value. OpenText Process Automation bridges information silos by integrating with major enterprise applications like SAP, Salesforce, and Microsoft, offering a unified interface and 360-degree view of business data.

What is Airkit?

Airkit serves as a digital platform that enhances your existing systems of record to promote customer engagement effectively. It enables the digitization of every interaction during the customer journey, from sales to service. Benefits include streamlined onboarding processes, self-service account modifications, digital cross-selling opportunities, and strategies for preventing customer churn. Users can take advantage of pre-designed components and templates tailored for web, mobile, chat, and voice applications, or they can create custom solutions. This platform allows you to deploy high-quality applications swiftly and reliably, equipped with top-notch error management and debugging features, which leads to fewer errors and reduced maintenance efforts. Additionally, you can develop your branding elements and asset libraries to ensure your applications adhere to your brand standards. Airkit also facilitates integration with customer data through APIs or existing integrations, enabling seamless connections between apps and core systems. With integrated analytics and reporting tools, user engagement can be effectively measured and enhanced over time. Furthermore, it significantly minimizes the amount of paperwork needed for various security, privacy, and compliance certifications, all while adhering to regulations such as TCPA, SOC2, PCI, GDPR, and HIPAA. Ultimately, Airkit empowers businesses to provide a cohesive and compliant digital experience for their customers.

Media

Media

Integrations Supported

SAP Ariba
Salesforce
ActiveScale
Arxes Data Management
Data443 Global Privacy Manager
FADEL ARC
Freshdesk
Global Shop Solutions
LawPort
Microsoft Dynamics 365
Objective Trapeze
OpenText Core Content Management
OpenText MBPM
Shopify
SmartDocuments
Stripe
Twilio
Zendesk
edijet

Integrations Supported

SAP Ariba
Salesforce
ActiveScale
Arxes Data Management
Data443 Global Privacy Manager
FADEL ARC
Freshdesk
Global Shop Solutions
LawPort
Microsoft Dynamics 365
Objective Trapeze
OpenText Core Content Management
OpenText MBPM
Shopify
SmartDocuments
Stripe
Twilio
Zendesk
edijet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/process-automation

Company Facts

Organization Name

Airkit

Date Founded

2017

Company Location

United States

Company Website

www.airkit.com

Categories and Features

Business Rules Management Systems (BRMS)

Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Popular Alternatives

Popular Alternatives