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What is OpenText Recover?

OpenText Recover is a comprehensive disaster recovery as a service (DRaaS) solution designed to keep critical business systems operational during disasters by securely replicating data and systems continuously to the cloud. Leveraging real-time, byte-level replication, OpenText Recover efficiently duplicates data from primary environments to cloud-hosted secondary copies, ensuring minimal data loss and downtime. The platform encrypts data both in transit and at rest with AES 256-bit encryption, providing strong security throughout the process. Failover can be initiated immediately when system failures occur, with downtime typically limited to minutes and recovery points only seconds old. The failback process to primary systems is equally seamless, supported by expert technical assistance. OpenText Recover accommodates a wide range of platforms including Microsoft Windows Server, multiple Linux distributions, VMware, and Hyper-V, providing broad compatibility. Users benefit from non-disruptive, unlimited self-service testing to validate disaster recovery plans without impacting live operations. Managed disaster recovery options add value by including continuous monitoring, automated system discovery, failover scripting, and quarterly testing with comprehensive reporting. By eliminating the need for physical secondary data centers, OpenText Recover reduces operational costs and complexity. Overall, it delivers a resilient, secure, and easy-to-manage disaster recovery strategy that helps businesses minimize downtime and protect revenue.

What is ContactRelief?

Our cloud-driven systems, backed by a dedicated team of analysts, are in constant operation, monitoring alerts from a variety of public and private channels, as well as real-time news updates, to keep you well-informed at all times. The Disaster Decision Engine from ContactRelief plays a crucial role in identifying various factors affecting your customers, whether the threats arise from natural disasters or human activities, offering you critical insights in real-time to mitigate risks and improve your response in urgent scenarios. With direct connections to multiple alerting authorities, our systems guarantee that you receive disaster alerts within a mere five minutes, enabling a swift understanding of your customers' situations and allowing for an effective response. Moreover, disaster zones are visually depicted on interactive maps with color-coded layers that help in the rapid identification of various events, and you can easily adjust these layers to focus on specific occurrences. You can also receive instant notifications on your mobile device through the ContactRelief app, which is accessible on both iOS and Android platforms, ensuring that you remain connected and informed no matter your location. This all-encompassing strategy not only enhances your situational awareness but also encourages proactive decision-making during crisis times, ultimately leading to better outcomes for both your organization and your clients. In this way, you can ensure that you are always one step ahead when it comes to managing potential disasters.

Media

Media

Integrations Supported

Carbonite
Microsoft 365

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/continuity-compliance/recover/

Company Facts

Organization Name

ContactRelief

Date Founded

2017

Company Location

United States

Company Website

www.contactrelief.com/Product/Discover

Categories and Features

Business Continuity

Not specified

Data Recovery

Not specified

Disaster Recovery

Not specified

Categories and Features

Customer Intelligence

Not specified

Emergency Management

Not specified

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