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What is OpenText Service Management Automation X?

ITSM software powered by machine learning caters to all your IT service management and service desk requirements. By establishing and fulfilling services, you can enhance both employee and IT productivity significantly. The software facilitates quicker issue resolution through integrated machine learning and automation. It minimizes the need for customizations and lessens the resources required for updates and management, whether on-premises or in the cloud, thereby lowering total cost of ownership (TCO). Prioritizing employee satisfaction is essential for enabling a swift and seamless return to work. With automated services, you can achieve quick and measurable outcomes for users, while simultaneously refining business processes. Moreover, you can oversee assets throughout their entire lifecycle at no extra expense. The contemporary user interface of SMAX empowers you to maximize your IT investments and guarantees compliance. This innovative approach not only streamlines operations but also fosters a more efficient work environment for your team.

What is Grip Security?

Grip Security provides a comprehensive solution for visibility, governance, and protection of data, empowering organizations to effectively secure a growing and often unpredictable SaaS environment. By offering deep insights into both known and unknown applications, users, and their interactions, Grip minimizes false positives with exceptional accuracy. It strategically maps data flows to enforce security policies and prevent data loss across the entire SaaS ecosystem. With Grip, security teams can efficiently manage SaaS governance without impeding productivity, allowing for smooth operations. The platform integrates and oversees traffic across all users and devices, delivering extensive security for all SaaS applications while avoiding any strain on resources or performance. Grip can operate autonomously or complement existing forward or reverse proxy CASB solutions, filling the security gaps left by those systems. By redefining SaaS security for modern requirements, Grip guarantees secure access to all SaaS applications regardless of device or location, thereby establishing a strong defense against emerging threats. Furthermore, Grip stands as a testament to the future of SaaS security, combining cutting-edge technologies to tackle the challenges presented by today’s digital world, making it an essential tool for organizations striving for robust protection in their SaaS environments.

Media

Media

Integrations Supported

AlertOps

Integrations Supported

AlertOps

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/service-management-automation-x

Company Facts

Organization Name

Grip

Date Founded

2021

Company Location

Israel

Company Website

www.grip.security/

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Categories and Features

Application Security

Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

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