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What is OpenText eDiscovery?

OpenText eDiscovery is a sophisticated legal technology platform that delivers end-to-end e-discovery management by combining advanced machine learning, generative AI, and powerful analytics to transform how legal teams approach document review and case strategy. This integrated solution accelerates the identification of relevant electronically stored information (ESI) by automating continuous learning and prioritizing key documents, which significantly reduces review costs and timelines. The platform supports efficient data collection across more than 45 connectors spanning ECM systems, emails, cloud services, and on-premises repositories, ensuring comprehensive coverage while balancing data volumes to avoid over- or under-collection. Its automated personal data detection and redaction features safeguard privacy and compliance through configurable pattern libraries and quality control processes. OpenText eDiscovery facilitates early case assessment (ECA) through front-ended analytics, allowing teams to gain rapid insights for strategic decisions at the outset of investigations. Proprietary AI technologies deliver deep text analytics, including sentiment and fact-vs-opinion analysis, enhancing the understanding of documents and improving case outcomes. Visual tools like hypergraph communication maps reveal hidden relationships and key custodians, helping uncover critical evidence efficiently. Deployment is highly flexible, spanning on-premises, public and private clouds, managed services, and hybrid environments, catering to diverse organizational requirements and data sovereignty concerns. Integration with case management systems streamlines production with automated quality controls and customizable templates, ensuring reliable outputs. The availability of expert advisory and professional services further empowers organizations to optimize their e-discovery processes, mitigate risk, and achieve cost-effective legal operations.

What is Exterro?

Exterro offers a comprehensive eDiscovery software platform designed to streamline and enhance all phases of e-discovery, from preservation to production. By integrating all components of e-discovery, Exterro facilitates quicker case resolution while significantly lowering costs. The Exterro Software Platform serves as a cohesive solution that brings together all of Exterro’s e-discovery and information governance tools. With over 30 data integrations, users can swiftly gather information from various sources and gain deeper insights into their cases. This focused approach allows for the collection of only pertinent data, thereby minimizing the overall data set. Additionally, Exterro's Privacy Solutions aid teams in efficiently navigating compliance with essential regulations such as the European Union’s General Data Protection Regulation and the California Consumer Privacy Act, among other privacy laws. By using Exterro’s tools, organizations can foster a more effective and compliant data management strategy.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Arctera Insight eDiscovery
Confluence
EMC SourceOne Archiving
Gmail
Google Calendar
Google Workspace
IBM FileNet Content Manager
Informatica MDM
Jira
LawTrac
Microsoft OneDrive
Mitratech LegalHold
Oracle Cloud Infrastructure
Oracle Database
SAP HANA
SAP SuccessFactors
Skype
Slack

Integrations Supported

Microsoft 365
Microsoft SharePoint
Arctera Insight eDiscovery
Confluence
EMC SourceOne Archiving
Gmail
Google Calendar
Google Workspace
IBM FileNet Content Manager
Informatica MDM
Jira
LawTrac
Microsoft OneDrive
Mitratech LegalHold
Oracle Cloud Infrastructure
Oracle Database
SAP HANA
SAP SuccessFactors
Skype
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/ediscovery

Company Facts

Organization Name

Exterro

Date Founded

2004

Company Location

United States

Company Website

exterro.com

Categories and Features

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

Categories and Features

Consent Management Platforms

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

eDiscovery

Case Analytics
Compliance Management
Discussion Threads
Document Indexing
Document Tracking
Full Text Extraction
Keyword Search
Metadata Extraction
Topic Clustering

GDPR Compliance

Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

GRC

Auditing
Disaster Recovery
Environmental Compliance
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management

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