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What is OpenText eDiscovery?

OpenText eDiscovery is a sophisticated legal technology platform that delivers end-to-end e-discovery management by combining advanced machine learning, generative AI, and powerful analytics to transform how legal teams approach document review and case strategy. This integrated solution accelerates the identification of relevant electronically stored information (ESI) by automating continuous learning and prioritizing key documents, which significantly reduces review costs and timelines. The platform supports efficient data collection across more than 45 connectors spanning ECM systems, emails, cloud services, and on-premises repositories, ensuring comprehensive coverage while balancing data volumes to avoid over- or under-collection. Its automated personal data detection and redaction features safeguard privacy and compliance through configurable pattern libraries and quality control processes. OpenText eDiscovery facilitates early case assessment (ECA) through front-ended analytics, allowing teams to gain rapid insights for strategic decisions at the outset of investigations. Proprietary AI technologies deliver deep text analytics, including sentiment and fact-vs-opinion analysis, enhancing the understanding of documents and improving case outcomes. Visual tools like hypergraph communication maps reveal hidden relationships and key custodians, helping uncover critical evidence efficiently. Deployment is highly flexible, spanning on-premises, public and private clouds, managed services, and hybrid environments, catering to diverse organizational requirements and data sovereignty concerns. Integration with case management systems streamlines production with automated quality controls and customizable templates, ensuring reliable outputs. The availability of expert advisory and professional services further empowers organizations to optimize their e-discovery processes, mitigate risk, and achieve cost-effective legal operations.

What is OpenText Process Automation?

OpenText Process Automation is an advanced low-code platform that empowers organizations to transform complex business processes into intelligent, content-rich automation and dynamic case management applications. It focuses on creating seamless digital experiences tailored to customer, employee, and partner requirements while improving operational efficiency and managing risk. The platform accelerates development with an intuitive drag-and-drop interface, reusable components, and a library of accelerators, helping teams deliver applications faster and at a lower cost. It integrates and orchestrates information flows across diverse enterprise systems, including content platforms, AI tools, and robotic process automation, enabling end-to-end digital process automation. Pre-built, customizable business intelligence reports provide real-time insights that guide business decisions and eliminate the need for complex BI tool deployment. The solution supports collaborative workflows between developers and business users, increasing agility and accelerating time to value. Its flexible cloud-native architecture offers multiple deployment options—on-premises, hybrid, or cloud—allowing organizations to align automation with their IT strategy. Mobile-first design ensures users can manage tasks anytime, anywhere, on any device, enhancing workforce productivity. Packaged applications for contract management, claims, citizen services, and more enable quick time to value. OpenText Process Automation bridges information silos by integrating with major enterprise applications like SAP, Salesforce, and Microsoft, offering a unified interface and 360-degree view of business data.

Media

Media

Integrations Supported

Salesforce
Microsoft 365
Microsoft SharePoint
OpenText Magellan
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP HANA
SAP SuccessFactors

Integrations Supported

Salesforce
ActiveScale
Arxes Data Management
Data443 Global Privacy Manager
FADEL ARC
Global Shop Solutions
LawPort
Objective Trapeze
OpenText Core Content Management
OpenText MBPM
SAP Ariba
SmartDocuments
edijet

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/ediscovery

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/process-automation

Categories and Features

eDiscovery

Not specified

Categories and Features

Business Rules Management Systems (BRMS)

Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
Form Builder
Headless CMS
Reporting / Analytics
Surveys / Polls
Version Control
Workflow Management

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