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What is OpenTouch Session Border Controller?

The OpenTouch Session Border Controller (SBC) by Alcatel-Lucent Enterprise is a powerful software tool designed to safeguard SIP trunks and enterprise communication systems. Serving as a vital defense mechanism between businesses and their SIP trunking services, it protects against various threats, including VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC facilitates secure and scalable connections for both SIP and media, equipped with features such as audio transcoding and NAT traversal to improve audio and video exchanges. This solution not only ensures cost-effective and secure internet communication but also supports integration with multiple SIP service providers. Furthermore, the SBC offers a user-friendly web-based management interface with pre-configured templates, making it easy for certified SIP trunking providers to set up in just a few clicks. With its capacity for cost-effective interoperability, the SBC adapts to numerous protocols, accommodating a diverse array of SIP trunking providers while delivering flexible and efficient communication solutions for businesses. Ultimately, the OpenTouch SBC emerges as an essential tool for enterprises aiming to bolster their communication security and operational efficiency. Its comprehensive capabilities make it a preferred choice for organizations focused on enhancing their overall communication framework.

What is Comcast Business SIP Trunking?

Our advanced SIP trunking solution is engineered to optimize operational efficiency while providing significant cost reductions. Comcast Business SIP Trunking leverages the extensive reach of the nation's largest VoIP network, guaranteeing dependable communication. With dedicated bandwidth that includes a powerful 100 Mbps connection, it ensures smooth and uninterrupted voice and data flow. The flexibility of Comcast SIP allows for multiple configuration options tailored specifically to your business requirements, capable of supporting 6 CCS and handling up to 800 concurrent calls. You can arrange trunks in any configuration that best fits your organization's needs, whether for incoming, outgoing, two-way, single, or multiple trunk groups. Additionally, you have the option to implement features for continuity, such as overflow and failover, ensuring that every call is accounted for, even during peak times or service disruptions. The service is further enhanced by Comcast Business's Quality of Service (QoS) and 24/7 expert assistance. In critical situations, like natural disasters or power failures, you can effortlessly redirect calls to a designated number. Furthermore, you can integrate caller ID capabilities that showcase the name and number of incoming calls, significantly improving your communication effectiveness and overall operational flow. This comprehensive approach not only streamlines communication but also empowers your business to stay connected, regardless of the circumstances.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcatel-Lucent Enterprise

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/communications-management-security/opentouch-session-border-controller

Company Facts

Organization Name

Comcast Business

Date Founded

1963

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/sip-trunks

Categories and Features

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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