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What is OpenTouch Session Border Controller?

The OpenTouch Session Border Controller (SBC) by Alcatel-Lucent Enterprise is a powerful software tool designed to safeguard SIP trunks and enterprise communication systems. Serving as a vital defense mechanism between businesses and their SIP trunking services, it protects against various threats, including VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC facilitates secure and scalable connections for both SIP and media, equipped with features such as audio transcoding and NAT traversal to improve audio and video exchanges. This solution not only ensures cost-effective and secure internet communication but also supports integration with multiple SIP service providers. Furthermore, the SBC offers a user-friendly web-based management interface with pre-configured templates, making it easy for certified SIP trunking providers to set up in just a few clicks. With its capacity for cost-effective interoperability, the SBC adapts to numerous protocols, accommodating a diverse array of SIP trunking providers while delivering flexible and efficient communication solutions for businesses. Ultimately, the OpenTouch SBC emerges as an essential tool for enterprises aiming to bolster their communication security and operational efficiency. Its comprehensive capabilities make it a preferred choice for organizations focused on enhancing their overall communication framework.

What is Mediatrix Cloud Sentinel?

The Mediatrix Sentinel CS functions as an advanced Session Border Controller (SBC) specifically designed for small to medium-sized enterprises, and it can be implemented in both on-site and cloud-based virtual environments. This SBC utilizes the same Microsoft Teams-certified DGW software as its physical models, ensuring seamless integration and support for Direct Routing features. Key functionalities include SIP normalization, network demarcation, survivability, and a suite of security measures such as TLS/SRTP encryption alongside SIP-based firewalls aimed at preventing DoS attacks. Capable of handling over 6,000 concurrent sessions and supporting more than 15,000 registered users without requiring additional licensing, the Sentinel CS presents a robust solution for communication needs. In the event of primary server outages, it smartly redirects calls to backup servers or the PSTN, maintaining uninterrupted service. Moreover, it provides features like QoS monitoring, remote mass management, and advanced troubleshooting tools, which significantly lower network maintenance costs while simultaneously improving customer service quality. Consequently, the Sentinel CS stands out as a prime option for businesses that seek dependable communication solutions tailored to meet diverse operational requirements, ensuring that they remain connected and efficient.

Media

Media

Integrations Supported

KVM
Microsoft Teams
VMware Cloud

Integrations Supported

KVM
Microsoft Teams
VMware Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcatel-Lucent Enterprise

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/products/communications-management-security/opentouch-session-border-controller

Company Facts

Organization Name

M5 Technologies

Date Founded

1992

Company Website

www.m5t.com/pages/mediatrix-sentinel-cs

Categories and Features

Categories and Features

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