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What is Operations1?
Operations1 is an AI-powered Connected Worker Platform (worker assistance system / SOP management software) for manufacturing companies. The platform serves as the central execution layer for all worker-led processes on the shopfloor: digital work instructions, checklists, and inspection reports are created via a drag-and-drop editor, version-controlled, and delivered directly to the workstation through an offline-capable app. Workers are guided step by step through assembly, quality inspection, or maintenance, with every execution automatically generating an audit-proof report. Integrated AI features support workers and process owners along the entire workflow, from document creation to execution.
Over 160 companies worldwide rely on Operations1, including Daimler Truck, Trumpf, Liebherr, Krones, and ThyssenKrupp from industries such as mechanical and plant engineering, automotive supply, and industrial goods manufacturing. They achieve measurably higher output, lower defect rates, shorter training times, and significantly less manual documentation effort. As an official SAP partner, Operations1 integrates seamlessly into ERP, MES, CAQ, and DMS systems via bidirectional interfaces. ISO 27001 certified, GDPR-compliant, hosted on Microsoft Azure in the EU.
What is Acadia?
Acadia engages directly with your team on the frontline, offering timely on-the-job support exactly where it is necessary.
As the Connected Worker Platform tailored for enhancing Employee Productivity, Acadia’s web-based solution simplifies the process of standardizing policies and procedures, ensuring that frontline workers have access to the information they need, regardless of their work environment. By integrating videos, images, and various job aids, Acadia supports precise execution of tasks, allowing your team to perform critical duties accurately, every single time.
With dynamic reporting capabilities, you can measure both individual and team performance, making it straightforward to monitor compliance and identify gaps within your workforce. Say goodbye to cumbersome spreadsheets and gain instant visibility into your team's skills with our comprehensive tracking matrix.
Equip your employees with all the necessary resources to excel in their roles, whether they are on the factory floor, working in an office, or operating in the field. Clients utilizing Acadia’s digital work instructions report significant improvements in employee productivity, achievement of efficiency targets, and greater consistency within their operations.
Experience a wide range of positive operational outcomes as you invest in enhancing your employees’ skills and capabilities, ultimately fostering a more productive and cohesive workplace environment.
Integrations Supported
App Store
DeepL
Google Play
Microsoft Azure
Microsoft SharePoint
SAP ECC
Integrations Supported
ADP Enterprise HR
Google
Microsoft 365
Microsoft Entra ID
API Availability
Has API
API Availability
Has API
Pricing Information
Custom pricing based on number of users, selected modules, and sites. Available on request.
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
cioplenu GmbH
Date Founded
2017
Company Location
Germany
Company Website
operations1.com
Company Facts
Organization Name
Epicor Software Corporation
Date Founded
1972
Company Location
United States
Company Website
www.epicor.com/en/products/connected-worker/acadia/
Categories and Features
Connected Worker
Not specified
Equipment Maintenance
Equipment Tracking
Job Management
Maintenance Scheduling
Work Order Management
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Inspection
Appointment Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Maintenance Management
Asset Tracking
Calibration Management
Mobile Access
Planning Calendar
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management
Quality Management
Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
Maintenance Management
Supplier Quality Control
Training Management
Work Instructions
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Categories and Features
Connected Worker
Not specified
Knowledge Management
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Performance Management
Customizable Templates
On-going Performance Tracking
Review Cycle Tracking
Skills Assessments
Standard Operating Procedure (SOP)
Not specified
Work Instructions
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control