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What is Operative IQ?

At Operative IQ, we are passionate about supporting agencies in staying service-ready by providing tailored solutions that address their most critical operational challenges. Since our founding in 2007, we have worked alongside hundreds of organizations to optimize their processes and improve the management of medical supply inventory, assets, fleet, and narcotics. By implementing our solutions, agencies have saved hundreds of thousands of dollars in supply and maintenance costs, as well as minimizing vehicle downtime. Our platform not only reduces operational expenses but also enhances efficiency, ensuring agencies can deliver faster and more reliable service. We are deeply committed to designing solutions specifically for first response agencies, offering tools that align with their unique needs and workflows. At Operative IQ, we understand the high demands placed on these organizations and strive to create solutions that enhance their operational readiness, helping them focus on their mission to protect and serve the community.

What is MedServe?

MedServe provides an innovative cloud-based software application designed for the efficient management of medication inventories, which greatly enhances the monitoring of narcotics and controlled substances through its user-friendly interface, thereby reducing the time required for training while increasing overall efficiency. The software includes critical functionalities such as digital inventory reporting, DEA-compliant documentation, real-time tracking capabilities, customizable reporting options, and smooth integration with popular electronic health record (EHR) systems, allowing facilities to maintain proper oversight of controlled substances across multiple storage locations while ensuring complete regulatory compliance from any location. Additionally, the platform strengthens the security of narcotics by employing advanced access controls like RFID badges and PIN codes, which provide role-specific access, as well as immediate email alerts for any discrepancies that aid in promptly identifying medication count errors or potential drug diversion incidents. It also guarantees the integrity of digital records by maintaining tamper-proof logs that are automatically updated for controlled substances and narcotics, ensuring perpetual accountability. MedServe’s software not only supports seamless integration with various systems, including Epic, HST Pathways, and Surgical Information Systems, while adhering to HL7 standards, but it also fosters improved workflows and resource management across healthcare organizations. Overall, this holistic solution not only protects medications but also equips healthcare professionals with the essential tools for proficient inventory management, thereby enhancing patient safety and operational effectiveness.

Media

Media

Integrations Supported

First Arriving Dashboards
EpicCare EMR
HL7 FHIR
HST Pathways
SIS COM

Integrations Supported

First Arriving Dashboards
EpicCare EMR
HL7 FHIR
HST Pathways
SIS COM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

EMS Technology Solutions

Date Founded

2007

Company Location

United States

Company Website

www.operativeiq.com

Company Facts

Organization Name

MedServe

Date Founded

2017

Company Location

United States

Company Website

medserverx.com

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Medical Inventory

Barcode Scanning
Expiration Date Management
Purchasing
Reorder Management
Supply Management
Usage Tracking
Vendor Management

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