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What is Opinionmeter?

Convert feedback and operational metrics into actionable insights that can inform decision-making. Collect feedback, assess it, make comparisons, and effectively implement these insights to drive improvements. Over 9 million surveys, forms, and sensory evaluations have been conducted across a range of industries including Customer Experience, Employee Engagement, and Patient Experience. By identifying problems and taking necessary corrective actions, organizations can eliminate uncertainty. It is essential to tackle Compliance, Risk Assessment, Audits, and other critical areas to ensure smooth operations. Regular data collection enables quick identification and resolution of safety and compliance issues. Employ sensory evaluation ballots to improve the data collection and analytics process tailored for the Food, Beverage, and Consumer Goods sectors. Harnessing these insights empowers organizations to not only enhance performance but also to cultivate a mindset focused on continuous growth and development. Ultimately, this approach leads to more informed strategies and better overall outcomes.

What is Affiniv?

Affiniv is a platform dedicated to improving customer experiences by allowing businesses to collect key metrics like NPS, CSAT, and overall feedback, while harnessing AI technology to analyze this information and generate valuable insights for growth. Our solution empowers users to effortlessly create surveys and distribute them through multiple channels, such as Email, WhatsApp, and Web-Embed, and then assess the feedback using our sophisticated AI-powered dashboard. Organizations utilize these insights to improve their existing products, innovate new ideas, and turn disgruntled customers into enthusiastic supporters. What sets Affiniv apart is its cost-effectiveness, intuitive design, and tailored onboarding assistance. As a self-funded SaaS company, we are committed to delivering an exceptional product that focuses on enhancing the customer experience for our diverse global clientele, ensuring every interaction is a step towards their success. Moreover, we strive to foster enduring relationships between brands and their customers, creating a positive cycle of engagement and loyalty.

Media

Media

No images available

Integrations Supported

Remark Classic OMR

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zendesk

API Availability

API Availability

Has API

Pricing Information

$95.00/month
Free Version
Free Trial Offered?

Pricing Information

$99
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Opinionmeter

Date Founded

1991

Company Location

United States

Company Website

www.opinionmeter.com

Company Facts

Organization Name

Affiniv

Date Founded

2021

Company Location

United States

Company Website

affiniv.com

Categories and Features

Employee Survey

Not specified

Patient Experience

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library

Categories and Features

Customer Experience

Not specified

Employee Survey

Not specified

NPS

Not specified

Survey

Not specified

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