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What is Opinionmeter?

Convert feedback and operational metrics into actionable insights that can inform decision-making. Collect feedback, assess it, make comparisons, and effectively implement these insights to drive improvements. Over 9 million surveys, forms, and sensory evaluations have been conducted across a range of industries including Customer Experience, Employee Engagement, and Patient Experience. By identifying problems and taking necessary corrective actions, organizations can eliminate uncertainty. It is essential to tackle Compliance, Risk Assessment, Audits, and other critical areas to ensure smooth operations. Regular data collection enables quick identification and resolution of safety and compliance issues. Employ sensory evaluation ballots to improve the data collection and analytics process tailored for the Food, Beverage, and Consumer Goods sectors. Harnessing these insights empowers organizations to not only enhance performance but also to cultivate a mindset focused on continuous growth and development. Ultimately, this approach leads to more informed strategies and better overall outcomes.

What is AskNicely?

AskNicely is a cutting-edge platform designed for gathering customer feedback, utilizing the Net Promoter Score (NPS) methodology to enhance customer experiences. This platform enables companies to easily gather insights via simple surveys. Additionally, it provides teams with real-time data, allowing them to swiftly respond to customer input. Moreover, AskNicely seamlessly connects with a variety of widely-used business tools, making it a versatile choice for organizations. By harnessing this integration, brands can streamline their feedback processes and implement improvements efficiently.

Media

Media

Integrations Supported

Remark Classic OMR

Integrations Supported

AccessOwl
Centra
Chattermill
ClubReady
EnjoyHQ
Freshdesk
HubSpot Marketing Hub
Infocare Solutions
Kapiche
Kustomer
Mixpanel
Pandium
Salesforce
Shopify
Stackreaction
Style Intelligence
Vibe.fyi
Wufoo
me&u

API Availability

API Availability

Has API

Pricing Information

$95.00/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Opinionmeter

Date Founded

1991

Company Location

United States

Company Website

www.opinionmeter.com

Company Facts

Organization Name

AskNicely

Date Founded

2014

Company Location

New Zealand

Company Website

www.asknicely.com

Categories and Features

Employee Survey

Not specified

Patient Experience

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Not specified

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

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