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features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

What is AlertOps?

AlertOps stands out as a top-tier platform for Incident Response Automation and Alert Management. This SaaS-based solution serves as a central hub for collaboration and automation, empowering organizations to significantly enhance their notification, escalation, and resolution processes for issues. When incidents arise that jeopardize vital business operations and revenue streams, the platform ensures that the appropriate individuals receive timely alerts containing essential information, facilitating quick resolution. As businesses seek to refine and revolutionize their incident response strategies to meet growing customer and operational demands, AlertOps offers unparalleled features that promote smoother customer interactions while enhancing operational efficiency and driving better business outcomes. Explore how some of the largest global companies harness the power of AlertOps to improve their response times, outpace rivals, and capitalize on critical moments. The ability to manage incidents effectively can ultimately determine an organization's success in today’s competitive landscape.

Media

Media

Integrations Supported

Auvik
CloudNuro
Cron To Go
Dynatrace
Freshservice
Google Cloud Trace
Honeybadger
IBM Instana
Icinga
Jira
Jira Service Management
Microsoft Azure
Nagios XI
New Relic
RapidSpike
Slack
SolarWinds Loggly
Zendesk
Zoho Directory
Zoho One

Integrations Supported

Auvik
CloudNuro
Cron To Go
Dynatrace
Freshservice
Google Cloud Trace
Honeybadger
IBM Instana
Icinga
Jira
Jira Service Management
Microsoft Azure
Nagios XI
New Relic
RapidSpike
Slack
SolarWinds Loggly
Zendesk
Zoho Directory
Zoho One

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

$0.00/month/user
To know about our pricing please visit our pricing page
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Company Facts

Organization Name

AlertOps

Date Founded

2015

Company Location

United States

Company Website

alertops.com

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Knowledge Base
Project Management
Scheduling

IT Alerting

Not specified

IT Service

Ticket Management

ITSM

Incident Management

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