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What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

What is Alertra?

We maintain constant surveillance over your servers and routers, guaranteeing that you are quickly notified of any disruptions or performance issues. Our advanced system can detect significant connection failures, hardware problems, and operating system glitches within seconds. Regularly, we request feedback from your server as part of a rigorous testing protocol tailored to your selected monitoring intervals. Should any of our monitoring points sense a possible issue, we promptly confirm it from two additional locations for accuracy. In case of any downtime, we will contact you through phone calls, text messages, emails, or via integrations with various third-party services. Moreover, you can link your Alertra account with a range of third-party applications such as Slack, PagerDuty, Pushover, and OpsGenie, which streamlines event logging and alerting. This seamless integration empowers you to effectively notify the relevant stakeholders using the best communication methods available, enabling rapid response to any downtime emergencies. With this thorough monitoring strategy, your overall operational efficiency is significantly improved, helping to reduce the likelihood of potential disruptions and maintain a smooth-running system. Furthermore, the proactive nature of our alerts fosters a more resilient infrastructure, allowing your team to focus on strategic initiatives rather than reactive problem-solving.

Media

Media

Integrations Supported

Slack
APIANT
Blink
CA Flowdock
Circonus IRONdb
CloudQA
ClusterControl
Cronitor
Cronly
Digital.ai Release
Edge Delta
Google Cloud Trace
Healthchecks.io
Jellyfish
OpsLevel
Peaka
Rootly
SolarWinds Network Performance Monitor (NPM)
StackState

Integrations Supported

Slack

API Availability

API Availability

Has API

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

$10.00/month/user

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Company Facts

Organization Name

Alertra

Company Website

www.alertra.com

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Website Monitoring

Maintenance Scheduling
Real Time Monitoring
Uptime Reporting

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