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What is Opsgenie?

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

What is SolarWinds AppOptics?

AppOptics™, developed by SolarWinds®, functions as a software-as-a-service (SaaS) tool designed for monitoring both infrastructure and applications across custom-built on-premises, hybrid, and cloud environments. By facilitating rapid detection of performance bottlenecks throughout the entire stack—from applications to the foundational infrastructure and even to the specific lines of code—AppOptics effectively minimizes mean time to recovery (MTTR). Created with user-friendliness in mind, IT professionals can easily set up and utilize the tool. Its robust features automatically pinpoint performance challenges, thereby removing uncertainty and significantly shortening the troubleshooting duration. Additionally, AppOptics enables organizations to harmonize their performance metrics and infrastructure goals with overarching business objectives, fostering a more integrated approach to operational success. Through this alignment, businesses can ensure that their technical capabilities directly support their strategic aims.

Media

Media

Integrations Supported

CA Flowdock
ConnectALL
Cron To Go
Slack
SolarWinds Loggly
SolarWinds Papertrail
Zapier
APIANT
Detectify
Dynatrace
Edge Delta
FireHydrant
Netreo
Panoptica
Rootly
Tines 3B

Integrations Supported

CA Flowdock
ConnectALL
Cron To Go
Slack
SolarWinds Loggly
SolarWinds Papertrail
Zapier
Elasticsearch
MongoDB
SolarWinds Observability SaaS

API Availability

API Availability

Pricing Information

$9 per user per month
Free Version
Free Trial Offered?

Pricing Information

$9.99/host/month*
*billed annually, monthly billing available.

Full Stack APM: $24.99/host/month**
**billed annually, monthly billing available.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

Australia

Company Website

www.opsgenie.com

Company Facts

Organization Name

SolarWinds

Date Founded

1999

Company Location

United States

Company Website

www.solarwinds.com/appoptics

Categories and Features

Application Performance Monitoring (APM)

Root-Cause Diagnosis
Server Performance

DevOps

Dashboard
KPIs
Prioritization

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting

IT Management

Event Logs

ITSM

Asset Tracking
Contract/License Management
Incident Management
Project Management
Release & Deployment Management

Log Management

Audit Trails
Event Logs
Remediation

Network Monitoring

Real Time Analytics
SLA Monitoring
Uptime Monitoring

Website Monitoring

Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Application Performance Monitoring (APM)

Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Monitoring

Not specified

IT Alerting

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Observability

Not specified

Server Monitoring

Not specified

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