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What is Optanik?

Optanik is a robust browser-based platform designed for remote management and monitoring, aimed at managed service providers, IT teams, and help desk operations. Featuring agents that are compatible with Windows, macOS, and Linux, it enables administrators to efficiently monitor device health, manage inventory, run unattended desktops, apply patches for operating systems and third-party applications, distribute software packages, transfer files, and automate various tasks. A significant advantage of the Windows agent is its ability to operate before user sign-in, granting access to the login screen. Furthermore, the platform includes tools for configuring policies and devices, managing printers and mapped drives, network overlay functionalities, hosted domain features, a BitLocker vault for security, ticketing systems, comprehensive reporting, and customizable workspaces to enhance user experience. To streamline automation and improve workflows, it also supports a REST API, webhooks, and the Model Context Protocol (MCP). Users can start with a free plan that supports one device, limited to 12 hours of remote access daily, while those looking for more extensive capabilities can opt for monthly paid plans, where costs per endpoint decrease as usage scales. Overall, Optanik stands out as a flexible solution that adapts to the evolving demands of IT professionals and service providers, making it an essential tool in the modern tech landscape.

What is Naverisk RMM & PSA?

Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.

Media

Media

Integrations Supported

Model Context Protocol (MCP)

Integrations Supported

ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad
ScalePad Lifecycle Manager
Splashtop Remote Support
Xero
e-automate

API Availability

Has API

API Availability

Pricing Information

$2/endpoint/month
The free plan covers one machine and up to 12 hours of remote use per day, with no credit card. Paid plans are $2.00 per endpoint per month, billed monthly in USD. Rates are $1.75 per endpoint per month for 5,001–9,999 endpoints and $1.50 for 10,000 or more. Technicians are not billed.
Free Version

Pricing Information

$110 per month

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Optanik

Date Founded

2026

Company Location

United States

Company Website

optanik.com

Company Facts

Organization Name

Naverisk

Date Founded

2007

Company Location

New Zealand

Company Website

www.naverisk.com

Categories and Features

Patch Management

Not specified

Remote Desktop

Not specified

RMM

Not specified

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Recurring Issues
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Ticket Management

ITSM

Availability Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Resource Management
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Project Management
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Surveys & Feedback

RMM

Not specified

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

SNMP Monitoring

Not specified

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