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What is Optelian FLEXManager?

Optelian’s FLEXManager delivers comprehensive oversight for networks and components tailored specifically to Optelian’s diverse array of products, systems, and solutions. Featuring a robust multi-layered architecture, it adeptly manages various functions from a single, cohesive platform. By simplifying the processes associated with service delivery, configuration, monitoring, and troubleshooting, FLEXManager ensures these tasks are both efficient and user-friendly. The platform boasts a sophisticated graphical interface that provides a thorough overview of the network, including details about services, inventory, software updates, and equipment configurations within one centralized system. It effectively presents vital information such as node locations, network structure, port statuses, connectivity details, and intricate configurations at the shelf level, thereby offering an in-depth perspective on network performance and service connectivity. By leveraging the full capabilities of network solutions, FLEXManager greatly facilitates both provisioning and ongoing management, ultimately boosting network performance and reliability. Additionally, its intuitive design caters to both technical and non-technical users, promoting improved communication and collaboration among team members while ensuring that everyone can benefit from its advanced features. This ensures that all users can contribute to the efficient management of the network, enhancing overall productivity and effectiveness.

What is AlterPoint?

Efficiently manage the configuration and backup of network devices using AlterPoint, a robust on-premise network management solution. Central to its offerings is the Network Authority Automation, which is supported by two additional products: Enterprise CMDB (eCMDB) and Lifecycle. Network Engineers depend on AlterPoint for hands-on management tasks such as configuring routers, switches, repeaters, bridges, and gateways, as well as backing up device configurations and developing scripts for both configuration changes and security management. Customer success is our foremost priority, which has resulted in the creation of the IgniteTech Customer Support Program, offering three tiers of service: Platinum, Gold, and Standard. Among these, the Platinum Support tier is particularly designed for our most committed and demanding customers, delivering an extensive suite of services along with the fastest response times for urgent issues. In addition, enhance your investment with IgniteTech’s Consulting Services, aimed at refining your network management strategies and ensuring maximum value from your resources. By utilizing these comprehensive tools and support options, your overall network management experience can be greatly enhanced, leading to improved operational efficiency. With a focus on innovation and customer satisfaction, AlterPoint is dedicated to empowering your network management efforts.

Media

Media

Integrations Supported

Integrations Supported

Synoptos

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Optelian

Date Founded

2002

Company Location

Canada

Company Website

optelian.com

Company Facts

Organization Name

IngiteTech

Date Founded

2000

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/alterpoint

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

IT Management

Remote Access

Network Management

Not specified

Network Monitoring

Not specified

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