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What is Optima PMS?

Optima PMS is a robust software solution tailored to optimize hotel management while boosting revenue. This cutting-edge platform enables users to oversee various aspects such as pricing tactics, yield management, and calendar operations, effectively addressing all areas of hotel management. With its integrated Booking Engine, users can easily modify rates and discounts right within Optima PMS, guaranteeing a superior experience for guests. Moreover, the system supports smooth integrations with numerous partners and service providers, ensuring compatibility with leading online travel agencies (OTAs), meta-search engines, business intelligence tools, email marketing platforms, payment gateways, and more. To streamline guest communication and address inquiries swiftly, the software compiles all incoming messages onto a single interface, allowing for prompt data evaluation and immediate responses. In addition, the customer relations feature monitors guest interactions from booking through check-out, fostering a tailored service approach that enhances hospitality. This comprehensive strategy not only boosts operational productivity but also greatly elevates guest satisfaction and fosters loyalty among patrons. Ultimately, Optima PMS stands out as an essential tool for hotels aiming to thrive in a competitive market.

What is Benson?

To get started with Benson at a new hotel, all you need to do is enter a few key details, and you're ready to roll! If you're making a switch from a previous property management system, we've got a detailed, easy-to-follow guide to ensure a smooth transition. Being cloud-based means there's no need for extra hardware costs, making it a budget-friendly solution. Transform the way your back office functions by reducing paperwork and customizing data analysis to fit your unique requirements. Benson offers vital business information, showcasing only what you need to know about your hotel in an intuitive way. You can create invoices, apply charges, and swiftly move on to your next responsibilities. With less administrative burden, your front desk team can concentrate more on what truly counts: ensuring guests have a wonderful experience. You can set competitive pricing to fill last-minute vacancies, extend special deals for repeat clients, and assess the effectiveness of your OTAs and travel agents. Furthermore, streamline your communication by sending booking confirmations directly from the system, thus improving overall operational efficiency. This high degree of automation empowers your staff to focus on providing outstanding service, ensuring that guests leave with positive memories. Embrace this innovative approach to hotel management and witness a significant enhancement in both productivity and guest satisfaction.

Media

Media

Integrations Supported

trivago

Integrations Supported

TallOrder

API Availability

API Availability

Pricing Information

$2000 one-time payment
Free Trial Offered?

Pricing Information

$65 per month
Plus $6.5 per room per month

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Silverbyte Systems

Date Founded

1992

Company Location

Israel

Company Website

silverbyte.com/optima-solutions/

Company Facts

Organization Name

Benson Software

Date Founded

2016

Company Location

United Kingdom

Company Website

bensonsoftware.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental

Hotel Booking Engines

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Marketing Management
Online Booking
Reservations Management

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