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What is Optima?

Elevate your guests' experiences by allowing them to secure the most competitive rates through direct bookings on your website with the Optima Smart web booking engine. Managing prices, inventory, and restrictions associated with OTAs has become simpler than ever before. This user-friendly approach extends to critical functions like room upgrades and payment processing as well. Our research into customer revenue trends indicates that every client utilizing Optima has seen consistent revenue growth over time. We offer customized solutions tailored to your unique requirements, whether you oversee a boutique hotel, are part of a larger chain, or manage an apartment or guest house. Our dedicated support and development teams are passionate about delivering the most effective software solutions, ensuring you receive guidance throughout the entire process. With all our implementation and training personnel coming from hospitality backgrounds, we truly grasp the challenges you face. We are committed to helping you focus on what matters most: providing an outstanding experience for your guests while we manage the technical complexities. By joining forces with us, you can enhance your property management capabilities and create a warm and inviting atmosphere for every visitor. Together, we can transform your operational efficiency and guest satisfaction, setting your establishment apart in a competitive market.

What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

Media

Media

Integrations Supported

Alchemer
Canary Digital Tipping
Capsule
Civitfun
Dropbox
Duve
Goki
Google Analytics
Guestmeter
Odysys
Runnr.ai
Shogo
Snapfix
SuiteOp
SurveyMonkey
UpsellGuru
VRWorks
Whistle Messaging
Xperium
Zapier

Integrations Supported

Alchemer
Canary Digital Tipping
Capsule
Civitfun
Dropbox
Duve
Goki
Google Analytics
Guestmeter
Odysys
Runnr.ai
Shogo
Snapfix
SuiteOp
SurveyMonkey
UpsellGuru
VRWorks
Whistle Messaging
Xperium
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Silverbyte Systems

Date Founded

1992

Company Location

Israel

Company Website

www.silverbyte.com

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Categories and Features

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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