Cloudbeds
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Ratings and Reviews 2 Ratings
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What is Optima?
Elevate your guests' experiences by allowing them to secure the most competitive rates through direct bookings on your website with the Optima Smart web booking engine. Managing prices, inventory, and restrictions associated with OTAs has become simpler than ever before. This user-friendly approach extends to critical functions like room upgrades and payment processing as well. Our research into customer revenue trends indicates that every client utilizing Optima has seen consistent revenue growth over time. We offer customized solutions tailored to your unique requirements, whether you oversee a boutique hotel, are part of a larger chain, or manage an apartment or guest house. Our dedicated support and development teams are passionate about delivering the most effective software solutions, ensuring you receive guidance throughout the entire process. With all our implementation and training personnel coming from hospitality backgrounds, we truly grasp the challenges you face. We are committed to helping you focus on what matters most: providing an outstanding experience for your guests while we manage the technical complexities. By joining forces with us, you can enhance your property management capabilities and create a warm and inviting atmosphere for every visitor. Together, we can transform your operational efficiency and guest satisfaction, setting your establishment apart in a competitive market.
What is Cloudbeds?
Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.
Integrations Supported
Adobe Acrobat Sign
Alchemer
Booking.com
Breezeway
CartStack
Constant Contact
Google Docs
Infraspeak
LightCater
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Pricing Information
Depends on location and property type
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Training Options
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Silverbyte Systems
Date Founded
1992
Company Location
Israel
Company Website
www.silverbyte.com
Company Facts
Organization Name
Cloudbeds
Date Founded
2012
Company Location
United States
Company Website
www.cloudbeds.com
Categories and Features
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Categories and Features
Channel Management
Campaign Management
Inventory Control
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking