HotelFriend
4.9 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 13 Ratings
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What is Optima?
Elevate your guests' experiences by allowing them to secure the most competitive rates through direct bookings on your website with the Optima Smart web booking engine. Managing prices, inventory, and restrictions associated with OTAs has become simpler than ever before. This user-friendly approach extends to critical functions like room upgrades and payment processing as well. Our research into customer revenue trends indicates that every client utilizing Optima has seen consistent revenue growth over time. We offer customized solutions tailored to your unique requirements, whether you oversee a boutique hotel, are part of a larger chain, or manage an apartment or guest house. Our dedicated support and development teams are passionate about delivering the most effective software solutions, ensuring you receive guidance throughout the entire process. With all our implementation and training personnel coming from hospitality backgrounds, we truly grasp the challenges you face. We are committed to helping you focus on what matters most: providing an outstanding experience for your guests while we manage the technical complexities. By joining forces with us, you can enhance your property management capabilities and create a warm and inviting atmosphere for every visitor. Together, we can transform your operational efficiency and guest satisfaction, setting your establishment apart in a competitive market.
What is HotelFriend?
HotelFriend is an innovative cloud software designed for efficient hotel management. By automating tasks related to guest services, room sales, and overall operations, it enhances the guest experience, ensuring their stay is as pleasant as possible. The platform enables you to manage sales from any device, no matter your location, while also providing insights into guest behaviors that can help boost revenue. We prioritize your adherence to current regulations, including GoBD, TSE, GDPR, and DSFinVK, guaranteeing peace of mind as you operate. Join us and partner with a team of forward-thinkers dedicated to placing your needs at the forefront of our services. Embrace a seamless blend of technology and hospitality that elevates your business.
Integrations Supported
Adyen
ChatGPT
DATEV
PayPal
SALTO KS
Stripe
fiskaly
gastronovi Office
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Pricing Information
€25/month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Silverbyte Systems
Date Founded
1992
Company Location
Israel
Company Website
www.silverbyte.com
Company Facts
Organization Name
HotelFriend
Date Founded
2016
Company Location
Germany
Company Website
hotelfriend.com/de/b/hotel-management-system
Categories and Features
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Categories and Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Concierge
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Guest Experience
Not specified
Hotel Management
Not specified
Point of Sale
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Room Service
Not specified