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What is Optimise?

Introducing Optimise, a leading global Partner Marketing Network celebrated for its extensive reach and profound insight into local marketplaces, committed to improving the effectiveness of partner marketing strategies. With a legacy that spans over 20 years in award-winning partnership marketing, we have earned the confidence of over 800 international brands, positioning ourselves as the largest network across Southeast Asia, the Middle East, and Africa. Our influence is strengthened by a network of 15 offices located on four continents and a skilled team of 180 professionals dedicated to supporting your marketing efforts. We provide a robust Partner Marketing Platform equipped with flexible Service Levels, allowing you to customize your Partner Marketing approaches to align with your specific business requirements. By utilizing our all-inclusive partnership marketing platform, you can enhance your campaigns and expand your outreach effectively. Whether you choose to manage your partnerships in-house, employ our platform with additional campaign support, or entrust your partnership efforts to our fully managed service, we offer the adaptability necessary to meet your business goals. Our promise is to equip you with the essential resources for successful partnership marketing, finely tuned to suit your individual preferences, ensuring your business thrives in this competitive landscape.

What is Everhelp?

Everhelp is an AI-powered customer support outsourcing ecosystem that pairs automation with trained human agents to hit the performance metric that matters most to a business. Instead of a fixed service package, we build support around whichever target a client sets, then configure the technology, workflows, and staffing to reach it. Our automation layer handles up to 85% of routine requests end-to-end, and the platform covers 90+ languages with AI (30+ with human agents), across live chat, phone, email, ticketing, social media, and proprietary CMS integrations. First response time runs as fast as 15 seconds, backed by real-time reporting and performance dashboards clients can monitor directly. Founded in 2021, we've become a fast-growing business, scaling to 1,000+ agents across 4 continents and landing a top spot on Clutch's Top 100 Fastest-Growing Companies list. We offer experience running support operations for 125+ clients in SaaS, ecommerce, fintech, and hospitality. This approach earned EverHelp 8 awards, including a Gold Stevie Award for Customer Service Outsourcing Provider of the Year and a Silver Stevie® Award in the Best Use of Technology in Customer Service.

Media

Media

No images available

Integrations Supported

Axis LMS
MINT
Squirrel

Integrations Supported

Axis LMS
MINT
Squirrel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optimise Media

Date Founded

1999

Company Location

United Kingdom

Company Website

optimisemedia.com

Company Facts

Organization Name

Everhelp

Date Founded

2021

Company Location

Poland

Company Website

www.ever-help.com

Categories and Features

Affiliate

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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