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What is Optimizely Configured Commerce?

Optimizely's configured commerce represents a SaaS-driven, headless, and composable ecommerce solution designed to assist manufacturers and distributors in accelerating their online sales growth by utilizing varying degrees of out-of-the-box (OOTB) features. This flexibility empowers organizations to conserve both time and resources while creating impactful shopping experiences that drive revenue generation. With Configured Commerce, clients can effortlessly manage their product data by uploading their catalogs, leverage top-notch commerce modules straight out of the box, provide tailored content, campaigns, and promotions, attain significant sales and enterprise scalability, and foster strong customer relationships through effective order management and B2B sales strategies. This comprehensive approach not only enhances operational efficiency but also solidifies a competitive edge in the ecommerce landscape.

What is Salesforce Agentforce Commerce?

Agentforce Commerce by Salesforce is an enterprise ecommerce platform designed to connect digital and physical commerce experiences. Previously known as Commerce Cloud, it delivers unified commerce across online storefronts, POS systems, and order management. The platform leverages Agentforce AI to enhance merchandising, automate processes, and provide guided shopping experiences. Businesses can manage B2C and B2B transactions within a single, integrated system. Composable and headless commerce capabilities allow brands to innovate rapidly while maintaining flexibility. Integrated payment solutions optimize checkout and reduce dependency on third-party integrations. Real-time omnichannel inventory ensures accurate fulfillment and reduced operational costs. Advanced automation accelerates workflows for developers, merchandisers, and administrators. The system is built on Salesforce’s reliable infrastructure with proven high uptime performance. CRM connectivity provides a complete view of customer data across every touchpoint. Agentforce Commerce supports digital transformation with scalable, AI-first architecture. It enables enterprises to deliver seamless, personalized commerce experiences while driving measurable growth.

Media

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Integrations Supported

Alma
BOSCO
Cordial
Eagle Eye
FeedOps
Flowbox
Fusion
Highstreet.io
Optilead
Oracle Self-Service Integration
Patchworks
Plytix
Remark
Runit RealTime Cloud
Salesfloor
Salesforce Agentforce
ShoppingGives
Syndeca
Truto
eMerchantGateway

Integrations Supported

Alma
BOSCO
Cordial
Eagle Eye
FeedOps
Flowbox
Fusion
Highstreet.io
Optilead
Oracle Self-Service Integration
Patchworks
Plytix
Remark
Runit RealTime Cloud
Salesfloor
Salesforce Agentforce
ShoppingGives
Syndeca
Truto
eMerchantGateway

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optimizely

Date Founded

2010

Company Location

United States

Company Website

optimizely.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/commerce/

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

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