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What is OptioPay?
Motivate your customers to voluntarily provide their information in return for customized offers that align closely with their true preferences, financial situations, and buying patterns. This tactic is effective not just for drawing in new clients but also for enhancing the involvement of your existing ones. By introducing sustainability incentives, you can further cultivate customer loyalty and retention. Moreover, gathering crucial data insights will allow you to craft personalized experiences and utilize AI more efficiently. This strategy has the potential to create new income opportunities while enhancing your skills in cross-selling and upselling. Additionally, it acts as a safeguard against competitors vying for your market share. Our "innovation as a service" framework optimizes your resources, delivering performance marketing that is entirely based on spending behaviors and data-informed audience insights. We implement sophisticated encryption and security measures to ensure a fully managed platform for you, eliminating the need for any technical setup on your part. Our operations are rooted in core values of kindness, expertise, integrity, dependability, and mutual respect, allowing your customers to reclaim control over their data through a comprehensive opt-in process that requires their explicit consent. This approach not only builds trust but also lays the groundwork for a robust and mutually advantageous relationship, encouraging a culture of transparency and collaboration. Ultimately, by prioritizing customer engagement and data stewardship, you position your brand as a leader in ethical business practices.
What is IBM Sterling Store Engagement?
To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.
Integrations Supported
SAP Store
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OptioPay
Date Founded
2014
Company Location
Germany
Company Website
www.optiopay.com
Company Facts
Organization Name
IBM
Date Founded
1911
Company Location
United States
Company Website
www.ibm.com/products/store-engagement
Categories and Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Categories and Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management